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13 Key Ingredients of a Successful Digital Marketing Strategy
13 Key Ingredients of a Successful Digital Marketing Strategy

"The two worst strategic mistakes to make are acting prematurely and letting an opportunity slip; to avoid this, the warrior treats each situation as if it were unique and never resorted to formulae, recipes or other people's opinions." —— Paulo Coelho

It is shocking to know how many brands have lost their reputation and value overnight after making strategic blunders in digital marketing. Indeed, you learn from your mistakes, but the Internet can further amplify marketing disasters. Sometimes, it can be too late even to initiate damage control.

It may lead digital marketers to embarrassment and confusion as their mistakes are exposed to thousands and even millions of people. It may also lead to substantial financial losses as sales plummet.

In a bid to showcase their product as a unifying force in the US society, Pepsi decided to feature reality show star Kendall Jenner in one of its ads. The advertisers showed her trying to settle a Black Lives Matter standoff between furious protestors and the police. In the ad, they showed her offering a can of Pepsi to a police officer.

The advertisers intended to portray it as a warm gesture to forge camaraderie between both the parties, which were at loggerheads. Unfortunately, it didn't go down well with people, resulting in a widespread outrage.

After the spot being trolled on social media and SNL, Pepsi had to pull it off quickly. The brand's in-house team created the entire ad, and no professional agency was involved in it.

A few months down the line, PepsiCo president Brad Jakeman resigned. In a public comment, he conceded that the spot was "the most gut-wrenching experience of my career." A lesson learned the hard way by Pepsi is that understanding your audience is crucial to successful marketing.

How to Get Success in Digital Marketing?

This article discusses the components of a digital marketing plan, including the dos and don'ts of the game. Here are the thirteen key ingredients to succeed in digital marketing strategy making.

1. Define Your Brand

Explain how your brand is different from your competitors and what you're bringing to the table. Determine your USPs as they will convince people to choose your business over others. Whatever it is, it's all about making your company unique.

Understanding your current brand identity is at the core of all your efforts to improve your brand identity.

The "Golden Circle" concept helps businesses focus on "why" they exist on the planet. It doesn't matter what they do or how they do it. You can use it to define your brand.

The Golden Circle

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Here are seven questions that you can use to simplify things and define your brand:

A. Why Does Your Company Exist?

It is a crucial question that decides the future of your company and something that makes you get out of bed every morning.

People don't buy what you do; they buy why you do it and what you do proves what you believe. ā Simon Sinek

B. What Is Your Story?

Create and tell a story of your brand and share information about what you do and how you do it. You can use these five components to create a compelling story, i.e., the characters, the setting, the plot, the conflict, and the resolution. Compile a few case studies involving your best customer stories that you feel proud about.

C. What Problems Do You Help Your Customers Solve?

In this age, when more and more people research products online before making their first purchase, it's expected from the brands to create a fabulous firsthand experience. To do this, companies should research the market, especially the problems that their customers are facing. Besides a mad rush to promote their products, brands should take one step back and redesign their products to meet people's core needs.

D. Why Do These Customers Trust Your Team Over Your Competitors?

While performing a SWOT analysis, it's critical to know what makes you stand out from most of your competitors. Take advantage of other companies' deficiencies and weaker areas and improve your products and services to fill the gap in the market. Turn these improved features into the salient features of your products and advertise them vigorously.

SWOT Analysis Worksheet

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E. What Brands Do You Look Up To?

There must be some brands you draw your inspiration from. You should imbibe those values and use some of their ideas to transform your own brand. For example, many companies look up to Tesla and Apple for the kind of innovation they have underway.

F. What Characteristics Would Your Employees Use to Describe Your Brand Today?

It's essential to know how your employees perceive your brand. To develop all probable conflicting adjectives, you can invite your teams for a survey and brainstorming sessions. Ask them what resonates with them when they think about your brand. Find out if your employees know your company's mission statement and vision. If their perception of your brand differs from yours, it's time to conduct sessions together so everybody is on the same page.

G. What Is Your Brand Voice?

Your brand voice decides the tone of your communication and the way you speak to your audience. Your employees should follow your brand voice everywhere, from blog posts to social media and print media briefings.

2. Create Buyer Personas and Identify Your Target Audience

Can you create a marketing plan if you are not aware of who your audience is? Buyer personas are fictional personalities who resemble your customers or the people who are most likely to purchase from you.

To create your buyer personas, you can begin with location, psychology, age, passion, pressing needs, advantages, routine, family size, income, job title, hobbies, interests, goals, etc. You can't approach a Gen-Z single woman the way you'd approach a married woman with three kids.

3. Set Your Goals

To achieve a big goal, you need to set twenty small goals. For example, your broader goal is to increase conversions by 50%; your small goal can be to grow your email subscribers or Instagram followers by 15%. Make sure each goal is measurable. Setting goals will help you rapidly achieve success in digital marketing.

While trying to establish realistic outcomes, always leave some room for uncertainty. And you should do so based on a set of predetermined KPIs as per your strategy and marketing objectives. Make your strategy based on a trimmed set of metrics. The idea is to sharpen your focus on those goals and not allow yourself to deviate. Keep things simple while delegating and communicating, and plan your project with a clear timeframe for your team, so everybody is focused and ready to collaborate.

4. Create a Customer Journey Map

Customer journey maps are an integral part of digital marketing strategy. These maps help you visualize the end-to-end customer experience with the help of infographics, diagrams, and illustrations.

Create a Customer Journey Map

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With the help of these maps, you can know all the touchpoints customers interact with your brand. It includes offline touchpoints as well. Customer journey maps provide you a bird's eye view of your brand, products, and processes as the customer sees them. It gives a holistic idea about a customer's journey through the marketing and sales funnel. Here is the step-by-step process to craft a detailed journey map for your business and use it effectively.

In the 21st century, customer journeys are not considered linear and funnel-like as we believed in the 90s. These are far more complex and longer than a funnel that has a few fixed stages. Though a funnel is still relevant to visualize it from a marketer's perspective, journey maps include more than the four or five stages. Here is a customer journey map for your visual aid and understanding.

Customer Journeys

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What makes it unique is that you can't use an official template to map customer journeys, because just like our fingerprints, our customer journeys are also not the same.

5. Make Your Buyer Persona

You can exercise a great deal of flexibility while mapping customer journeys as they can vary based on different factors such as the product, business, or service. You can be a bit creative here and use the following steps to create your primary customer journey map.

Making buyer personas will help you understand the customer and the way they think and behave. Despite individual uniqueness, psychographic and demographic groups act specifically, and buyer personas, though fictional, contribute significantly to understanding customers' collective behavior patterns. It provides us valuable inputs to map buyer journeys.

Make Your Buyer Persona

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6. Understand Your Buyer's Goals

After creating buyer personas, brainstorm what customers' ultimate goals can be in each phase. You should keep in mind that goals are variable and will change as we move ahead in the funnel.

To create the right content for each such stage, you need to do the following:

     
  • Figure out the different options available for the customer
  • Ensure that the products are not overpriced
  • Make sure that the prospects have all the necessary information about the products

The best way to understand this is to identify the path taken by your website visitors. Where do they go first? Is it the login page if they are a member? Then, which other pages? Do they compare products on your site? Or do they browse it?

Once you figure out their activity map on your website, you should identify different touchpoints and use them to achieve your marketing and sales objectives. The primary focus should be–are you able to help the customers achieve their goals and answer their queries?

Here are a few other methods you can try to get some insight into customers' goals:

     
  • Conduct a survey or interview customer groups
  • Go through customer support emails
  • Carefully notice customer questions in each phase
  • Try customer behavior analytics tools like Hotjar to collect information

7. Map Out Buyer Touchpoints

A "touchpoint" refers to moments and instances when a customer comes into contact with a brand. It can be anywhere in the funnel ā online or offline ā over the phone, online, or in person.

Some of these touchpoints can be critical. For example, a bad customer service experience can ruin your entire day when confronted with an emergency.

However, it's imperative that an organization takes advantage of every touchpoint and uses it as an opportunity to improve, make their customers happy and satisfied.

Here are some of the touchpoints you can identify and use:

Buyer Touchpoints

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8. Identify Customer Pain Points

When you club all your data to get a big picture, you can quickly identify the customer pain points or call them roadblocks in the funnel. The touchpoints and journey mapping will also help you discover the areas where you're doing good or improving further.

Identify Customer Pain Points

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You can use tools such as UserTesting and discover issues like:

     
  • Is our website allowing customers to achieve their goals?
  • Where are they frequently facing roadblocks and experiencing frustration?
  • Where are the most cases of purchase abandonments happening (and why)?
Pain Point Discussion Questions

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9. Prioritize and Fix Customer Journey Roadblocks

Finally, have a look at your touchpoints. Take note of what's happening there that's perfectly alright vs. where you need to improve. Is there anything that needs to be reworked from scratch? Identify a few simple tweaks that can dramatically improve the customer experience on your website.

Creating a customer journey map is not a one-time activity. You should update it frequently, mainly because your customer landscape is constantly changing and evolving, and it should also reflect in your journey map.

Use it as a living document to identify the bottlenecks and find ways to improve the customer journey. You must use it as an auditing tool to find out the areas of improvement in your website and how to plug the loopholes with parallel marketing action to move customers down the funnel.

We live in an era where businesses are all about customer experience, and customer journey maps help you transform it. You can use your journey map insights for various purposes, such as:

     
  1. Creating a user story
  2. Writing requirement description
  3. Figuring out KPIs
  4. Discovering measurement opportunities

To implement data-driven marketing, you need to collect the data from departments, teams, and stakeholders for decision making and distribute the knowledge you've gained with your team members.

10. Plan Your Content

Content is at the soul of digital marketing, but it should be well-planned to achieve your targets. There are numerous ways to do it, such as making content calendars, content mapping, and creating timelines. You can use various tools for that, such as HubSpot, Buzzsumo, and much more.

Content mapping helps you to target your buyer persona. The best thing about content mapping is that it allows you to create specific content according to the prospect's position in the buyer journey.

For example, if a prospect is already aware of your brand and in the consideration stage, they don't need the introductory content meant to create awareness. At this stage, you should focus on creating content that showcases your USPs against competition and why someone should choose you. You can use a Content Mapping Template for this purpose.

Content Mapping

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The buyer's journey or buying cycle is usually divided into three parts, i.e.,

     
  1. Awareness
  2. Consideration
  3. Decision

11. Identify Digital Marketing Channels You Should Choose

Since digital marketing is so dynamic, you should change your method according to the situation and product. Here are some of the ways you can try:

     
  • Pay-per-click (PPC) advertising
  • Search engine optimization (SEO)
  • Content marketing
  • Email marketing
  • Social media marketing
  • Affiliate marketing
  • Influencer marketing

To learn more about such channels, visit our digital marketing blog.

12. Set Your Budget

Setting your budget for digital marketing is crucial. In the absence of a predefined budget, marketers tend to spend heavily on one of the methods only to find that they have no money left for an important channel. For example, if you invest $1000 in a PPC campaign thinking that it's more than enough, but you get negligible results. Then you realize that you won't get any significant results in your segment unless you spend at least $3000. That's why it's essential to plan your digital marketing budget, given the money you have in hand and your fiercest needs.

13. Measure Results

Without measuring your results, you can't succeed in digital marketing. After testing different methods, you'll want to measure the results, so you can tweak your campaign to achieve even better results. You'll also have to use your KPIs (Key Performance Indicators) to measure your success. If you can't reach the results you want, you need to optimize your strategy again.

Let's discuss how to measure the impact of your strategy and optimize it if required. Set up SMART goals. SMART goals are:

     
  1. Specific
  2. Measurable
  3. Achievable
  4. Relevant
  5. Time-bound

The purpose is to build a process where you can easily measure and scale.

For example, if one of your business goals is to increase brand awareness, your SMART goal should be along the lines of: "My target is to add 50% more Instagram followers within the next four months."

Conclusion

To gain success in digital marketing, having a strategy is crucial as it provides organizations the blueprint to thrive in the given situation. The strategy covers every aspect of online marketing operations, such as controlling the flow of work, achieving your business objectives, and tracking campaign performance in real-time. A well-planned strategy also helps you adapt to change swiftly, where everything is changing and evolving in this dynamic world.

The Ultimate Guide to SEO for E-Commerce Websites
The Ultimate Guide to SEO for E-Commerce Websites
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E-Commerce is no longer the way of the future. As society began trending toward the online world, the past two years pushed more consumers to digital storefronts than ever.

But, there's a problem - making your e-commerce website visible can be a challenge for even the most reputable, established local businesses. This is why optimizing your e-commerce store for modern search engines is mandatory for business success.

Fortunately for you, the strategies for bolstering your website rankings are no longer a secret. Below, you'll find our tips that make up your ultimate guide to SEO for e-commerce websites.

What is E-Commerce SEO?

SEO, or search engine optimization, is the act of optimizing a website to increase the quality and quantity of its visitors. Because Google possesses nearly 93% of the search market share, the latest and greatest strategies are based upon changes and updates to Google's search algorithm.

E-Commerce SEO is quite similar to SEO for a standard, informational website, but comes with the added goal of persuading users to interact with product pages to make purchases online. With that in mind, many of the SEO strategies you may already be familiar with are still effective for your digital storefront.

If you can learn these strategies and align them with buyer intent, you can effectively drive traffic to your website and increase your number of monthly conversions.

How to Do SEO For E-Commerce?

While e-commerce SEO can prove complicated depending on your number of website pages, you can see rapid improvements by simply focusing on what works for countless other websites:

1. Make Your E-Commerce Website Mobile-Friendly

Mobile optimization is one of the best things you can do to improve the performance of your e-commerce website. Roughly 55% of all web traffic now comes from mobile devices including cellular phones and tablets.

When it comes to digital purchases, it's increasingly common for users to search for a product via mobile from any location. It's also easier than ever to search and compare product information and prices when browsing physical locations, granting you more opportunities than ever to win sales over your competitors.

To keep your e-commerce site mobile-friendly, be sure to choose a minimalistic design that remains attractive while considering the size of the screen and the power of the device. Avoid outdated software like Flash, which greatly increases loading speeds. Also, be sure to use image formats such as PNG that greatly compress file size without overly compromising on image quality.

If you are proficient with HTML and CSS, we also recommend taking advantage of media queries. This code allows search engines to more easily determine which style and page format options you wish to load on your website depending on the type of device being used to access your domain. You can then design your website specifically for desktop and mobile experiences without compromising the experience you wish for users to have on one versus the other.

To check the loading speed of your e-commerce site, use Google's PageSpeed Insights.

To determine if your site is mobile-friendly, use Google's Mobile-Friendly Test here.

Google Mobile Friendly Test

Both of these tools will generate a report that grades your website in both areas. This report will also describe existing errors and provide instructions on what you can do to optimize your website for improved performance. Page speed and mobile optimizations rely on one another, as mobile devices feature less processing power and rely on weaker data connections than a hardwired desktop computer.

2. Improve Your URL Structure

A common issue for e-commerce websites is poor URL structure. While this is essential for every type of website, it becomes increasingly difficult as you expand your storefront with hundreds of unique product pages. Poor URLs will not only make navigation more difficult for your users, but Google will have a much more difficult time indexing parts of your e-commerce website.

To make your URLs more SEO-friendly, always utilize this format:

Improve Your URL Structure

For most common practices, you will primarily be concerned with the slug and permalink of your URL structure. For e-commerce, your site will almost always require additional categories and subcategories to go into your URL. In that cases, your URL may look more like this:

“www.mydomain.com/products/category/sub-category/productname”

You will want your URL to be clean and contain only the necessary information for navigation and product identification. Avoid messy structures that contain long strings of numbers or characters that do not benefit the user. Your website’s page editor will generally contain an SEO tab that allows you to modify your URL structure in addition to creating your page title and meta description.

3. Add Breadcrumb Trails for Improved Navigation

While on the topic of navigation, adding breadcrumb trails with structured data markups can help Google classify the content on a given website page. Though this is a more advanced SEO technique, it effectively allows website users to quickly move forward and backward by following the categorical flow. An example of this would look like this:

Home Page > Products > Hair Care > Shampoos > Product A

This is tremendously hopeful for both the user and for web crawlers to properly navigate your site. As you begin to add more categories and sub-categories, it becomes easier to get lost. If a user is unable to easily backtrack to a previous category page, they might then have to jump back to the home page or products page, which results in additional time searching instead of learning, engaging, and buying.

While creating breadcrumb trails is typically done through HTML on the backend, many modern website editors now provide convenient ways for you to incorporate visible breadcrumb trails on every page. With the help of Back4App you can focus on the frontend and offer exceptional experiences to users.

If you wish to learn more about this topic and view examples of the required HTML, click here.

Breadcrumb Result on Google Search with Markup

4. Avoid Duplicated Content by Using Canonical Tags

As a general rule, website pages should always contain unique content. That means avoid reusing or copying content from other pages on your website.

However, e-commerce sites have the unique problem of creating multiple pages for different variations of the same product. The problem can be compounded whenever creating additional versions of the same page to better suit different browsing devices. As a result, you may end with pages featuring the same content as well as nearly identical URLs. While it may not prove to be an issue when starting, duplicate content is an incredibly common SEO issue.

One remedy for this is to write fresh, unique descriptions for every product page on your website. This is the manual way to resolve the problem but results in a lot of tedious labor that you may not have the time or means to complete. Also, resellers will likely be required to use a specific descriptor as a part of your permission to sell a brand's product in your storefront.

The alternative is to utilize canonical tags. A canonical tag is an HTML descriptor that tells the search engine which version of a web page is the primary (master) version. The tag will look something like this in your HTML source code:

<link rel="canonical" href="https://www.myecommercesite.com/products/productA/" />

Google will read the canonical tag and understand that this version of the page is the only one that it should index. This helps you to avoid any unwanted duplicate flags without needing to modify or eliminate pages on your site that you otherwise want or need present.

Canonical Tag Example

In addition to using canonical tags, consider using different images of the product on each of the different variations of the page. Make sure to update the alt text on these images appropriately.

5. Provide Rich Snippets with Schema Markup

Schema markup is the language search engines use to better understand your website's content. This is far more reliable than allowing Google's algorithm to decipher your content from plain text alone. By marking up content on your website, Google can track connections and better understand how

You can use schema markup to tag a variety of values including persons, places, organizations, products, pricing, reviews, locations, and much more. By tagging and classifying information, Google can then produce what's called a rich snippet that includes more detailed information about your webpage alongside your meta description.

While meta descriptions and rich snippets do not directly impact your website's SEO value, both highly impact the user clickthrough rate. They effectively act as an advertising space that attracts users to your link versus others on the same search engine results page. With this in mind, an e-commerce site result that features a flashy meta description and detailed product information.

Schema markup you should prioritize for your e-commerce site includes product schema to detail the featured item, pricing, availability, and product reviews. There are a wide variety of schemas you can and should use to boost your SEO, but these are the ones that tend to be unique to e-commerce.

Ecommerce Rich Results

If you wish to learn more about schema markup and how to apply the vocabulary, check out the documentation made available by Schema.org.

6. Use Meta Descriptions to Advertise Your Products & Services

Building up your meta descriptions continues on the same principles mentioned with rich snippets. Every web page features a meta description in Google search results that serves to inform the reader of what to expect when they click on a link. If you do not create one manually, Google will do its best to source your page for relevant content and use an excerpt of on-page content as a meta description.

It is almost always preferred for you to create your own meta descriptions as you have full control over how your link is advertised. Meta descriptions have a maximum length of 155 characters, but we recommend keeping them within the 120 and 150 character range. This ensures that your description fits nicely underneath the link without the risk of abruptly cutting off on search results pages.

Meta descriptions should succinctly describe the content that the user will find on the page. If the page focuses on a product, focus on selling that product. If you are describing your About page, focus on selling what makes your brand unique and give the reader reasons to care. Take advantage of the short length and provide just enough to whet the appetite. Be sure to use your focus keywords as these terms or phrases will be highlighted in bold, causing your result to stand out even more.

Your e-commerce site should also use special offers to encourage clicks whenever applicable. Using call-to-actions is always an effective way to promote engagement, so be sure to use words or phrases such as “buy,” “shop now,” or “explore.” You can also create a sense of urgency by including phrases such as “while this offer lasts” or “while supplies last.”

Meta Descriptions for E-commerce Pages

While meta descriptions won't suddenly boost SEO for e-commerce, they will drive clicks and engagement. Google will then notice this increase in activity and recognize your site as trusted, giving you the desired result indirectly in the long term.

7. Build Backlinks to Boost Your E-Commerce SEO

A backlink is any link that links back to your website. If another website links to your e-commerce site anywhere on their domain, you have a backlink from them. Whenever another high-value domain backlinks to your site, they refer some of their domain's SEO value to your domain.

Earning genuinely valuable backlinks is difficult for any website, but it may be even more difficult for e-commerce websites. This is because e-commerce sites arguably rely more on rankings than informational websites due to their innate reliance on clicks and engagement to gain sales. On top of this, a huge percentage of online sales goes to just a few online distributors, with Amazon expected to claim 50% of the market share by the end of 2021.

With that said, it is not impossible to earn valuable backlinks for your e-commerce website. The primary way of accomplishing this is to create compelling content that users won't find elsewhere. Creating and optimizing content is king when it comes to boosting your SEO value. You can create content for your website, attempt to write feature content for other sites as a form of self-promotion, or both.

However, many website owners make the mistake of believing content does not matter the same for e-commerce sites as it does for informational sites. This is a mistake as creating content is one of the primary ways to implement keyword usage, establish authority in your industry, and build consumer trust. By creating click-worthy and share-worthy content, you provide other website owners with a natural incentive to backlink to your website. This brings us to our next SEO suggestion.

8. Google PageSpeed Insights

If you run a website in 2021, you need to have a blog that features new content regularly. This is your opportunity to show off your expertise in the field and support both your brand and your products.

Posts that take the opportunity to show off new products are a great way to educate and entice consumers that are on the fence about purchasing from your site. You not only can support your product's value with facts and research but can demonstrate with evidence how your product beats the competitor's product without the same restrictions that a product page will have.

But, your e-commerce site's blog is not limited to self-promotion. Consider that many consumers start their buying journey by searching Google for answers to specific problems. You can and should take advantage of these commonly searched questions by writing articles that answer their queries. As someone who works in and sells products related to the matter, you are best suited to provide authoritative answers to these questions. A user can discover your brand through your article and learn to trust your brand thanks to your well-researched information.

Google PageSpeed Insights

Now that the user is already on your site, they don’t have much farther to go to click on your products or services that provide solutions to their problems. This makes your blog an excellent place to “soft sell” consumers on your offerings without the need for aggressive, paid advertisements.

Finally, a blog is also a great place to feature user-generated content. This can include videos or coordinated efforts with influencers who genuinely enjoy using your products or services. Not only will it give users insight into how your brand impacts real lives, but it also goes that much further in helping those potential customers place trust in your brand.

9. Create a FAQ Page

An FAQ page is an excellent way to provide additional SEO-friendly content that can boost your site rankings. You can dedicate this page to directly tackling a variety of commonly searched questions that users utilize to discover new products and services that provide solutions to their issues.

A prime location to identify what types of questions you should answer is the “People Also Ask” section within Google search results. Even if you have yet to rank high for specific keywords, you may be able to rank your e-commerce site high by providing the best answer to specific questions.

A FAQ page, however, is not the place to sell your brand or products explicitly. Remember that Google's primary goal whenever ranking search results is to help its users gain the most valuable information possible immediately. Therefore, you should avoid using flowery language or self-promotion when answering these questions. Use the question itself or key phrases when answering and provide accurate information in the most succinct, user-friendly way possible.

Ecommerce FAQ Page

You can always return to your FAQ page over time as your actual prospects or customers message you with their questions or concerns. Not only does providing answers to these questions on your site help you rank, but it will also empower your visitors to feel that they are making smart purchasing decisions by educating themselves first.

10. Feature Testimonials and Reviews Throughout Your Site

The value of consumer trust cannot be overstated when it comes to driving sales through your e-commerce website. One of the best ways to do this is to allow your satisfied customers to bear some of this responsibility for you. In most cases, a customer that's on the fence is more inclined to be swayed by fellow happy consumers than a business whose primary focus is to make a profit.

You can feature testimonials throughout the entirety of your site. You do not need to create a dedicated page for this. It is strongly recommended to include testimonials for specific products or services on those pages. This is because that content will be most relevant there and has the greatest chance to impact users that made it to that product page. It may be the last thing they need to click “Add to Cart.”

While you don't have control over what a testimonial says, these blurbs will likely contain keywords or phrases that can be beneficial to your SEO rankings. They will also benefit you indirectly by encouraging engagement and retention time. The more users interact with your site and purchase from you, the more SEO value you can accumulate over time.

11. Utilize Listings and Local SEO (If You Have a Location)

Directory listings are still used in many SEO strategies for local businesses. These directories such as Google My Business, Yelp, or Facebook provide users with alternative ways to browse businesses that are relevant to their interests. This can help SEO for e-commerce websites if you are looking to branch out or boost sales online in addition to what happens at your physical location.

By ensuring that your listings profiles are complete and updated on each of these directory listings, you can indirectly generate clicks and sales online by promoting brand awareness locally. Your profile will contain a link to your e-commerce website and provide users with an alternative way to buy. It will also let existing customers know that they can take advantage of multiple buying options when engaging with your brand.

Why do I need local SEO

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Your primary goal with directory listings is to ensure that each directory contains the same, accurate information regarding your business. Inconsistencies or inaccuracies among these listings can negatively impact your SEO value. However, if you keep your profiles optimized and up-to-date, Google will observe how your business information is consistent and trustworthy across a variety of different websites that feature their own authority. That authority can then have potential benefits on your e-commerce site value over time.

12. Remove Outdated Information and Discontinued Items

Make sure that you don't negatively impact the SEO value of your e-commerce site by continuing to support outdated information. Aspects of your e-commerce business may change over time including product selection, costs, shipping policies, etc. If customers report that information as unreliable, it will also impact the level of trust Google has with your domain.

With that in mind, you should also be sure to eliminate outdated or discontinued items from your e-commerce store. Keeping your website organized and easily navigable is already a challenging task and you won't want to compound the issue with pages that no longer need to be present.

As a general rule, try to keep your e-commerce site as clutter-free as possible. It's acceptable to have 100+ pages so long as each page provides content that is of value to the visitor. If any pages are not up to date, are irrelevant, or could be consolidated, consider making the necessary changes to keep your e-commerce site a lean, SEO-friendly machine.

13. Capitalize on Long-tail Keywords

Keywords are the bedrock of any great SEO strategy. However, long-tail keywords are often overlooked due to the low search volume. A long-tail keyword is a long, specific phrase or question that users often search when looking to make a purchase. While it may not produce a sudden boost in sales, ranking for these keywords can be a great way to boost your e-commerce SEO quickly and efficiently.

Examples of long-tail keywords look like this:

Best keyboard for online gaming

Effective tools for cutting hair at home

Notice that these long-tail keywords contain the primary keyword or product name, but also express an innate intent to purchase. These types of searches happen to educate one’s self to make the smartest purchase possible. A great place to grab long-tail keywords for your e-commerce site is from Google’s “People Also Ask” section, which we discussed above.

This creates an excellent window of opportunity for e-commerce site owners to rank for noncompetitive keywords that accurately describe and sell their products or services. The lower volume also translates to lower costs than those of shorter keywords.

With that in mind, it's important to research which keywords you pursue the right way by focusing on user intent. It won't help to rank for an informational keyword if you treat it as an opportunity to sell a product because it doesn't match the original search intent. When content doesn't match the search intent, it results in a high bounce rate which will negatively impact your SEO.

When selecting keywords to boost your e-commerce SEO, be sure to not only consider competition and cost, but the intent of the user's search and how well you can formulate a valuable response to their query.

14. Empower Customers to Share on Social

If you look to other popular e-commerce sites for research, notice how all of them now feature share buttons on every single product page. These webmasters make it as easy as possible to copy direct links or share them on your social platform of choice including Facebook, Twitter, Reddit, and more.

The ability for a user to quickly share a link on social media is an opportunity to create a natural discussion centered around your products and brand. Someone researching the best product for a particular use might express interest in your product, but want to share it with others online to discuss before committing to a purchase. That share not only gets people talking about your e-commerce website but can drive additional referral clicks from those that are interested or involved in the conversation.

Social media is another aspect of SEO that may not have a direct impact on search ranking algorithms but still packs tremendous value by providing additional exposure and the ability for users to market your brand for you.

While all of your product and service pages need friendly share links, don't stop there. Make it a priority to incorporate social media into your marketing strategy, so that you can directly share new content, your latest promotions, and feature your newest products to your audience. The best way to help your brand establish a reputation and climb the rankings is to dominate mindshare and keep users constantly thinking about your e-commerce website.

Customer Review on Social Media

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Conclusion: Use These Tips to Boost SEO for E-Commerce Websites

If you look to other popular e-commerce sites for research, notice how all of them now feature share buttons on every single product page. These webmasters make it as easy as possible to copy direct links or share them on your social platform of choice including Facebook, Twitter, Reddit, and more.

The ability for a user to quickly share a link on social media is an opportunity to create a natural discussion centered around your products and brand. Someone researching the best product for a particular use might express interest in your product, but want to share it with others online to discuss before committing to a purchase. That share not only gets people talking about your e-commerce website but can drive additional referral clicks from those that are interested or involved in the conversation.

Social media is another aspect of SEO that may not have a direct impact on search ranking algorithms but still packs tremendous value by providing additional exposure and the ability for users to market your brand for you.

While all of your product and service pages need friendly share links, don’t stop there. Make it a priority to incorporate social media into your marketing strategy, so that you can directly share new content, your latest promotions, and feature your newest products to your audience. The best way to help your brand establish a reputation and climb the rankings is to dominate mindshare and keep users constantly thinking about your e-commerce website.

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Conclusion: Use These Tips to Boost SEO for E-Commerce Websites

Improving the SEO value of your e-commerce website can prove a difficult task, but it’s not an insurmountable one with the correct strategies.

Removing clutter, organizing your storefront, and optimizing your user experience to be fast and mobile-friendly should be the number one priority for any e-commerce website owner. You need to ensure that your website provides an experience that is on par or better than your competitors and is worthy of a customer’s attention.

Focus on providing meaningful content updates to your website that answer commonly searched questions and also help you rank for long-tail keywords. This can help you save on budget when keyword bidding and help you rank faster in the short term. Be sure to always examine the search intent before creating new content for the keyword in question. Valuable content will naturally lend itself to backlinks from trusted sources, but you should also look for opportunities to build those connections directly.

Finally, empower your users to solve their problems by educating them about the industry and your products. Utilize schema markup to make key details accessible within SERPs, consistently eliminate outdated information, and provide users with the ability to share their findings with others on social media for additional promotion.

Search engine optimization is a process that requires unwavering commitment and dedication. By utilizing our guide to SEO for e-commerce websites, you can see continued improvements to your SEO value and rankings.

How to Improve Your Keywords Rankings on Google
How to Improve Your Keywords Rankings on Google
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Google is the world's most popular search engine with over 86% of the market share. Just behind that is YouTube, which coincidentally is also the property of Google. But, why does this matter to you?

According to experts, the number one Google search result accumulates as much as 33% of that search traffic. The next nine results fall off of a cliff by comparison, with the second bringing in 18%, the third at 11%, while traffic continues to fall to virtually nothing after the tenth rank.

As a business owner, this spells doom for your online marketing if you don't know how to get your rankings in gear fast. Fortunately, those who came before you cracked the secrets of helping your website perform better and rank higher, so that you, too, can learn how to improve your Google rankings without getting penalized.

How Does Google Determine Its Rankings?

It may not be exactly what you want to hear, but no one knows the exact formula for how Google ranks every website. If there were Google ranking hacks or tricks on how to rank higher on Google, everyone would already be doing exactly that.

What we do know is that Google uses an extremely sophisticated algorithm to filter through the overwhelming amount of data on the web and rank it accordingly. What's more, Google is making changes to improve that algorithm for their goals almost every single day of the year.

We can, however, approximate how to improve our rankings by considering Google’s mission statement: “Google’s mission is to organize the world’s information and make it universally accessible and usable.” From this, we can begin to extrapolate Google’s intention to find and highlight the most reliable data that is accurate, verified, and easy to use.

For marketing experts, it becomes much easier to determine what we then can do to start improving the quality of a website in the eyes of the algorithm. In addition to this, resources exist that can help you stay up to date with every change Google pushes to the algorithm. Keeping up to date with what's happening can make the process of understanding and fixing issues with your website that much easier.

Google Algorithm Update History Moz

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What Can I Do to Improve My Google Ranking?

While our deductions may seem vague or out of reach, we are going to provide the ultimate guide for how to improve your Google rankings without getting penalized. With hard work, dedication, and a commitment to following these concepts, you can expect to see a steady, predictable rise in your website ranking over time.

1. You Need to Make Your Website Faster

Nobody has the time or patience for a website with poor load times. Pingdom states that the ideal website should take no longer than two seconds to load on any device. Any longer than this increases your bounce rate by as much as 32%. Even longer than that is a guarantee that no one is spending time learning about your brand whatsoever.

Fortunately, Google's PageSpeed Insights tool is a powerful method of determining your website's current health. This tool will score your website out of 100, with 90 to 100 being good, 50 to 89 requiring improvement, and anything less being poor. However, they won't leave you out to dry. In addition to the score, you'll receive comprehensive diagnostics and suggestions on how you can improve your page speeds.

It is worth your time to diagnose your webpage and address each item that fails the audit. Red items are critical errors that you must address immediately, while yellow errors may not be as imperative. Nevertheless, if you're pursuing the number one ranking, it is in your best interest to correct these issues or recruit a developer that is capable of optimizing your web pages for improved speed.

PageSpeed Insights Results

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Failure to improve your loading times provides a miserable browsing experience and fails to meet Google's goal of making important data easily accessible. It also provides a very poor first impression of your products or services by neglecting to optimize your user experience first.

2. Optimize Your Site for Better Mobile Performance

Your website will not perform well in 2021 or beyond if you provide your users with a less-than-satisfactory mobile browsing experience. This is because as much as 55% of all web traffic now comes from a mobile device. More people are on the go and operating remotely than ever, often using cellular devices, tablets, and mini-laptops that feature a unique browsing experience that's separate from your desktop one.

You also must consider that the traffic coming from these devices relies on slower, cellular data connections. While 5G transmissions are an improvement, most are still stuck using 4G, with both being vastly inferior to a LAN or even Wi-Fi connection. However, your audience will still play by the page speed rules described above regardless of what device they are using to browse.

Fortunately, Google also provides us with an easy-to-use tool to test our websites to help improve browsing for all. While this tool provides a fairly general audit, you can also input your domain into Google Search Console to get a more in-depth mobile accessibility report.

While many mainstream website builders like WordPress provide ready-to-go, mobile-optimized templates, there are several things you can easily do to improve your mobile experience.

First, be sure to follow our first tip by prioritizing your page loading speeds above all else. The type of content on the page will ultimately prove inconsequential if users bounce from the site before it has a chance to load. Correcting issues with your script, compressing image sizes, and maintaining a simple layout will both improve your speed and lend your website to a better mobile experience.

Also, look into whether or not your website builder allows for a customized version of your mobile site as opposed to the desktop experience. With this, you may be able to provide a more elaborate desktop experience, while choosing to keep things simple and clean for your mobile visitors. You can and should also increase font and button sizes on the mobile version for improved accessibility.

For those savvier with CSS and HTML, we also recommend setting media queries for your website. This essentially tells the browser to check what type of device is being used and loads a customized style sheet made specifically for that device. This will ensure that the website does not attempt to load any unwanted elements that will hinder the browsing experience.

Finally, avoid using Flash at all costs. It is generally regarded as outdated technology that does little more than add unnecessary load times to your website.

3. Track Your Penalties and Correct Them

There once was a time where individuals used strategies known as “Black-Hat SEO” to take advantage of Google’s algorithm and force websites to the top. However, it was only a matter of time before those strategies were crushed to improve the quality of search results for all.

For this reason (as well as many others) Google takes violation of their policies seriously and demands that every website meet its standards for quality before it can be ranked. There are two major types of penalties you may receive:

  • Algorithmic Penalty – These occur as a result of algorithmic changes put into effect by Google. Your site may be fine one day, but incur an automatic penalty if it happens to violate anything reflected in a new algorithmic update. To fix these, you simply need to verify the penalty and perform the appropriate action to update your website.
  • Manual Penalty – This is a penalty issued directly by Google personnel. This means an actual person was involved with the penalty as opposed to being triggered by the algorithm. In this event, you must not only fix the problem, but you must also file a Reconsideration Request with an explanation of what went wrong. If you can sufficiently explain the mistake, how it occurred, and the actions you took to correct it, Google will reverse the penalty.

To verify if you have a penalty, be sure to visit the Google Search Console regularly. If a Google employee issues a penalty, you will receive a notification here. Also, be sure to stay up-to-date with the algorithmic changes linked above to determine if you may have violated something described in a recent change. Search Engine Journal provides us with an extensive list of the possible penalties you might incur from Google.

Many of these penalties are uncommon as they will only occur if you intentionally perform them. This can include intentional keyword stuffing, spamming either through cloaking or link-spamming, low-quality content that exists to simply fill a page or stuff keywords, manipulative outbound linking, or publishing content that violates Google policies (pornography, extreme violence, criminal activity, promoting falsified medical tips, etc.)

With that in mind, the most common type of penalty occurs as a result of backlinking. When someone links to your website from theirs, they are backlinking to you. If you link to their website, you are backlinking them. The penalty happens when one of these websites backlinks to you yet fails Google's quality audits.

If you're wondering why a poor-quality website would link to your website without permission, you're not alone. This generally would occur for one of two reasons. The other website owner is using your quality domain to improve the quality of their domain.

The other cause would involve you intentionally stuffing links to your domain on as many websites as possible to improve your quality score. This used to be a common black-hat SEO technique, but this does not work any longer and will result in serious, lasting penalties for your domain.

Unfortunately, there's no quick remedy for dealing with toxic backlinks. You will need to use Google's Webmaster Tools to download a complete list of linked websites and manually verify each website yourself. In addition to this, you will need to contact the owner of the domain directly to request that they remove the link to your website.

In some cases, the domain owner may be polite and cooperative. However, in most cases, you can expect them to ignore your request, or worse, attempt to hold the link for ransom. In either of these cases, be sure to keep a record of your initial email request, and proceed to disavow the entire domain. You will need to submit your request and evidence in a formal Google Disavow report within Google Webmaster Tools.

Do not just send a general email to Google. Get informed regarding Google's policies, document the penalty, keep a record of your attempts to remedy the situation, and file a formal request with all of these materials, and you can expect the issue to be resolved in several weeks.

4. Track Keyword Rankings for Both You and Your Competitors

Now that we've taken steps to optimize and improve our website from the backend, it's time to start looking into what we can do to improve our quality on-page. All web searches start with the act of a user typing in specific keywords. Google then attempts to take that query and yield the most valuable results possible.

Knowing this, we can also know that efforts to improve our own Google ranking involve making use of those keywords. It's essential to research to determine what keywords users are already using to find our website as well keywords we could be using that are immediately relevant to the industry. You can do this by taking advantage of popular SEO tools like Moz, Semrush, or Ahrefs.

Organic Research Competitors

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You'll be able to track your current position for each keyword, the search volume for that keyword overall, and the amount of traffic your website receives as a result of that keyword search. It's equally important to use the data to determine how your closest competitors rank for those same keywords.

Depending on how stiff the competition is for certain keywords or phrases, you may wish to adjust your strategy to pursue more viable options. For keywords that you are already ranking highly for, you will want to continue reinforcing the traffic gained from those as they've already proven reliable.

You can improve your keyword rankings by creating relevant, well-researched content centered around specific terms. For example, a landscaping company might try to rank for “lawn maintenance” by creating the article “10 Must-Know Tips for Better Lawn Maintenance.” A great way to look for topics is by looking for questions that auto-fill in Google searches as well in as the “People Also Ask…” section.

You can also naturally include the keyword on your site by placing it when appropriate in your metadata or alt tags for images. However, remember that “keyword stuffing” will result in a penalty. Be sure to use the keyword naturally and whenever appropriate.

Finally, coordinate with your other marketing efforts to promote your new posts and help them gain additional traffic. Google not only looks at the keyword usage but also views traffic and engagement with the content in question. The best strategy for improving this is by ensuring your content is of high quality, links to other authoritative sources, and answers the user's pressing questions concisely and clearly.

5. Link Building

Link building is an effective strategy for improving SEO, and therefore your Google rank. The idea is for you to get as many high-quality websites to link back to your domain as possible. By providing a consistent flow of valuable content and services, you make your website link-worthy without ever needing to ask for it. When starting, however, you'll need to make connections directly.

However, you must avoid the temptation to utilize older strategies such as submitting your domain to web directories or overusing links on other domains that may not be considered valuable. This is due to a major algorithmic change known as Penguin, which specifically targets and penalizes SEO specialists that abuse link-building strategies for superior rankings.

With that in mind, you can still implement a link-building strategy by forging connections with other reputable sites or blogs. Reach out to these individuals or teams, allow them to learn about your brand, products, or services, and allow your value to speak for itself. You can also bolster your value by continuing to present yourself as an authority with well-researched content that these website owners will want to share and reference in their content.

This can be one of the most difficult strategies to implement as you must earn high-quality links by providing something worthy of linking to in the first place. If you can build these relationships, it's undeniable that links from trusted websites will improve your Google rank. If you discover opportunities, reach out to the webmaster, remain professional in your pitch, and do your best to learn from the interaction if they decline your offer.

6. Rework Your Existing Articles

Continuing from the subject of link-building, consider revisiting the content that already exists on your website. You should always be looking for opportunities to revise or improve content related to your brand and ensure that it is always up-to-date. Likewise, your blog articles may now feature outdated information, or worse, lack any substantial data altogether.

When creating content for your site, consider the information you want to see and the content Google prioritizes and places in the number one ranking. This information is always extremely concise, generally easy to understand regardless of education, and is supported by personal or scholarly research. The content is rich with examples, actionable data that people can use immediately, and links to sources that you can trust and support the on-page material.

Look through your past content and look for opportunities to build up and support what you've already written. If you need to research the topic before featuring it, include the sources used whenever appropriate for the reader to see. If you are an expert yourself, ensure that your website features your licenses or qualifications in places that are easy for the user to view and verify.

Authoritative content speaks for itself and is the type of content that is most likely to be shared and linked. By providing Google with what it needs to answer user questions, you will rank higher for those keywords and improve the authority of your website overall.

7. Improve Your On-Page SEO

On-page SEO is the art of optimizing your website and its content for search engines and web crawlers. You may be able to write excellent content with valuable information, but it will mean very little if Google is unable to determine what your website is all about.

That isn't to say that the bulk of your content is unimportant. Google will still identify valuable keywords used correctly throughout the article. However, organizing the content and wrapping it into the appropriate headings makes it that much easier for Google to be confident about what is on the page.

If you view this article you are reading as an example, notice that we identify it with a title tag, H1 header tags to group major topics, and H2 tags for concepts within that topic. H3 and H4 headers also exist to illustrate the flow of your content from most to least significant. Search engines and web crawlers can immediately identify those tags and understand the content on-page immediately.

Outside of the article itself, you should always have an SEO widget available depending on the website builder or text editor you are using. This widget will allow you to customize things such as title tag, meta description, and URL. You should always customize this information and follow these basic rules for the best results:

A. Title Tags

Title tags should always be somewhere between 50-60 characters. It should include the topic of the page, important keywords, and branding. An example of this might look like this:

Editing Title Tag Through Yoast SEO

In the title tag, we take the opportunity to brand our article as we do for every piece of content we publish. We use a separator to distinguish the branding from the title. Google can see the exact topic title, which also happens to include the keyword phrase “Google Ranking.” You may wish to include your entire topic title, but this is not always possible as it can go over the recommended character limit. When viewing your article in a search engine result, you want to see everything on one line and avoid any cut-offs or ellipses.

B. Meta Description

Meta descriptions are the short snippet you see below a search result. You should keep these around 120 to 150 characters and succinctly summarize the content. Be sure to use your primary keyword and include a call-to-action such as “Learn how your brand can become number one.” Be sure to use active voice, avoid misleading terms, and attempt to explain the value of your content in as few words as possible.

You can use this free tool courtesy of To the Web to get you started. There are also popular paid alternatives such as Yoast that can help you with all aspects of your on-page SEO.

Meta Description for Google SERP

C. URL

The URL of each page on your website is also important for improving your SEO. A URL should be succinct, contain a primary keyword, be free of stop words, and use hyphens to separate words. It’s also ideal to keep your URL structure uniform throughout your entire website.

Here’s an example of a solid URL structure:

www.dashclicks.com/blog/how-to-improve-google-rankings

This contains our domain, the category of the page (blog post), and a string that tells us exactly what the content contains. We omitted certain words to keep the URL succinct without losing the meaning of the topic. It also contains our primary keyword “Google rankings.” Be sure to follow this format for every new page you publish on your site.

D. Images and ALT Tags

High-quality images improve the quality of your website in several ways. Great images will support the written content by attracting the reader’s attention, serving as visual examples, and providing a necessary break from long stretches of text. Pages with images demonstrate a far greater retention rate than those without.

You can also improve your accessibility and SEO by ensuring that each image features an alt tag. This text is meant to describe what is being shown in the image if the user cannot see the image from their side. That alt description is also another opportunity to tell search engines and crawlers about the content on the page with a short, accurate description that features your primary keyword. Google strongly values the use of alt tags in all circumstances.

However, be certain that your images are properly compressed and do not negatively affect your load times as we discussed above.

E. Internal Linking

Linking one page back to other relevant pages on your website can also boost your SEO. It’s a highly effective practice to categorize your pages and posts, and also include subcategories whenever necessary. Not only does this make it easier for users to navigate your site, but it also makes it easier for search engines and web crawlers, too.

A page should include internal links back to the main category page as well as the home page. Most website owners easily achieve the latter by ensuring that the header contains a link back to the home page through the brand logo as well as the main navigation bar. You can set your header to always be visible on every page. This creates a nice sitemap and layout that’s easy to follow.

F. Include Attractive Call-to-Action

This last one focuses more on encouraging engagement, which will also help to boost your website’s value. Every single page of your website should contain some type of CTA. Your goal as a business is to generate leads and each page should be encouraging the user to engage with your brand in one way or another.

What you should do is avoid generalized CTA’s. Many website owners make the mistake of copy-pasting a basic “Learn More” button throughout every page of the website. However, this fails to take advantage of the unique content that’s presented throughout the website. Different users may click through to learn more about specific services and your CTA’s should reflect their journey in ultimately purchasing that service.

For example, if your page has a short form for the user to fill out in exchange for a free ebook, do not write something plain like “Sign Up” Instead, try “Sign Up Today for Your Exclusive, Free Guide!” The latter encourages a user that might be on the fence to take action now. It also accentuates the value by declaring that the ebook is an exclusive item for those who participate and it is also entirely free. While it won’t convince everyone, many users will take the plunge and give up a few personal details in exchange for a free reward.

A Call-to-Action serves as a reminder for the person on the page to do what you want them to do. If you want them to purchase your product, make sure you have plenty of CTA’s that provide them with the opportunity to do so. If you’re running a special offer or promotion, don’t hesitate to remind them of the available value. You might be benefitting from the sale, but you are also helping them to help themself by taking advantage of the deal.

Carefully crafted CTA’s are proven to help drive engagement throughout your site and give you the results you need. When more users engage, they spend more time on your website, which makes Google see your domain as valuable and worth recommending to new users.

G. Create a Sitemap

An XML Sitemap is a blueprint that you create to assist search engines and web crawlers with reading and indexing your website pages. It’s uncertain how big of an impact creating a sitemap has, but on your quest to rank one, you need to take advantage of every available tool.

A sitemap may become increasingly important as your website expands in length. A basic five-page website will likely be trivial for web crawlers to navigate, but a 100-page website may prove more complicated. It also becomes increasingly important to distinguish your most important pages from less consequential ones as your site expands.

DashClicks XML Sitemap

A variety of tools exist to help you quickly build sitemaps such as Google XML Sitemaps and Yoast. Not only will it automatically create your sitemap, but it will also show you what pages on your website are valid and which may have issues worth addressing. Common issues can include duplicated content or URLs. Though it is more of an advanced issue, there may be situations in which you need to exclude a page from the sitemap entirely. Doing so will help web crawlers better understand your site and help you avoid penalties for duplicate or low-quality content.

Updating your sitemap regularly can also assist in improving your SEO faster. It can take weeks to see positive results from website changes be reflected in your SEO score. By updating your sitemap and crawling your site with Google Search Console, Google sees the updates to your site sooner. This can potentially help you reap your rewards and climb in the ranks faster than the competition.

8. Create and Optimize Your Directory Listing Profiles

Directory listings are not directly involved with your website, but they do have an impact on your domain’s value. Directory listings are websites that compile a list of businesses by the industry for your local area. Examples of these include Google My Business, Yelp, Facebook, and Yellow Pages.

Search engine crawlers are constantly cross-examining data about any given subject they find online. This means that any data related to your business must be consistent and accurate throughout the internet. The more sources that feature accurate data regarding your business, the more trust Google places in your domain.

With this in mind, it is in your best interest to sign up for every directory listing available to you and ensure that your business profile is up-to-date. This includes providing a primary business telephone, email, business hours, address, a business summary, a list of products and services, and images of your location. There are also tools available online that allow you to create one business profile and publish it across all directory listings available simultaneously.

DashClicks Listings Manager Dashboard

Not only can directory listings provide a boost to your SEO and Google ranking, but it also provides additional discoverability for your brand. Many users often defer to listings to find businesses that cater to their interests without ever actually clicking on a website. Do yourself the favor of completing your listings to not only help your rankings but help a potential new audience discover you today.

9. Stay Engaged on Social Media Platforms

Social media may not provide a one-to-one benefit for your SEO and Google rankings, but its role in your marketing strategy should not be understated. Platforms such as Facebook, LinkedIn, and Instagram serve to bolster brand awareness. Not only can you regularly distribute “micro-content” to your audience, but you can use your social media following to direct traffic to your website pages.

For example, you can coordinate your social media marketing with your content marketing efforts to promote your new article to an audience. Not only can users discover your article through a Google search, but new audiences are also now seeing that page promoted directly on their timeline. This can increase your flow of organic traffic, which, in turn, will improve your SEO and domain value.

In addition to this, a well-optimized social profile may also rank on Google for certain keywords relevant to your industry. Even if a user discovers your social profile first, your posting strategy will direct these new audience members to your website in the long run. Social profiles are also proven to do a better job of building a sense of trust between the consumer and the brand.

Research each social platform and determine which contain audiences that may be most receptive to your brand and industry. Ensure that your profile contains all of your relevant business information, not unlike a directory listing. Then, be sure to remain engaged with your audience by posting regularly, replying to user comments, concerns, and suggestions, and sharing your content with those who want to see it.

Stay Engaged on Social Media Platforms

How to Improve Your Google Rankings Without Getting Penalized?

While we may never solve Google’s search algorithm, employing these practices will put you on the same playing field as your top-ranked competitors. We guarantee that if you follow these tips and suggestions correctly, you are guaranteed to improve your Google ranking.

However, it is important to note that no business ever saw a surge in rankings overnight. SEO is a long-term marketing strategy and a necessary one if you want your brand to gain awareness online. Improving your ranking requires a dedicated plan and relentless commitment toward improvement. You should never look at the work on your website as done but always look for opportunities to improve.

This also includes keeping an eye on your competitors to see what types of content garner attention for them. Study and observe what works and make an effort to create similar content that capitalizes on the unique benefits that only your brand can offer.

Finally, be sure to use the link we provided to keep up-to-date with the latest Google algorithm changes to ensure your website complies with Google’s expectations. With your newfound knowledge and strategy, you can avoid those pesky penalties and watch your Google rankings climb in a steady, predictable manner.

10 Low-Budget Digital Marketing Tips to Scale Your Startup in Times of Crisis
10 Low-Budget Digital Marketing Tips to Scale Your Startup in Times of Crisis

Scaling your startup is an essential step for every business. However, it's also the step that leads to the downfall of countless great business ventures due to poor planning, lack of knowledge, and the absence of a strong digital marketing strategy. Experts report that even in a normal year, eleven out of twelve startups fail.

The past eighteen months compounded this issue, stopping countless brands in their tracks and even causing the premature demise of long-standing staples in the community. It is hard enough for a startup to survive the initial scaling process, but is it possible to do so effectively even in a crisis event?

Below, we'll dive into ten of the best low-budget digital marketing tips to scale your startup in times of crisis.

1. Adjust the Way You Communicate with Your Audience

In times of crisis, consider how every individual is impacted, not just your bottom line. A greater percentage of your audience is likely to be struggling with employment issues or facing economic hardships. With that in mind, the last thing people want is to be inundated with advertisements that encourage them to spend more money on your startup business. However, going radio silent is not an option, either.

Instead, use this opportunity to adjust the way you approach your audience. Make the effort to speak about current events and remind your audience that you are there for them. This includes going out of your way to share frequent updates about how the crisis is impacting your business and its ability to interact with customers. This can include changes to business hours, changes to services, expected shipping delays, and any other information that can help the individual plan ahead.

Adjust the Way You Communicate

A strong tip for any business owner, even who has just finished an MVP process, or marketer, in times of crisis or not, is to invest in the customer. Always remember that they are an individual with their own story and a problem that needs solving. Your brand offers a solution to that problem. Let them know that you will remain as reliable as always, and they will likely become more loyal to you than ever.

You can reflect these changes in communication by doubling down on your email marketing campaign efforts. You can use these to highly target specific users at various stages of the buyer's journey. Remember to adjust the way you communicate to different types of consumers to reflect the context of world events whenever possible or relevant. Remind your audience that while you may be a business, there are still people behind that business that cares.

2. SEO Remains As Vital As Always

No matter what is happening throughout the world, SEO (search engine optimization) is always going to be a primary strategy for bolstering your startup online.

Search engine optimization is the process of optimizing your brand's website to ensure that you receive the maximum amount of traffic possible. Search engines determine your SEO value through several factors including the quality of content on the site, loading speeds, image and video sizes, and overall user engagement.

SEO is also extremely cost-effective, making it an essential marketing strategy regardless of your current financial situation. However, in the context of a crisis, other businesses and startups may scale back key marketing efforts like their SEO. This is a mistake.

Working to the top of the ranks through strong SEO is an ongoing battle against competitors. Brands that make it to the top of search results only stay there through relentless strategic effort. Dialing back those efforts can cause anyone to fall down the ranks in a matter of days. With this in mind, sticking to your SEO efforts in the time of a crisis may yet yield the best results for your brand.

Search engine optimization

While other companies begin to slide due to poor budget management or poor strategy decisions, you can capitalize on their mistakes and help your startup begin to scale.

3. Double Down on Content Marketing

If you spend any time at all researching marketing strategies for your startup, you will undoubtedly see the phrase Content is king. The value of a strong content marketing strategy cannot be overstated.

You can think of content marketing as the soft sell whereas a paid advertising campaign would be a hard sellContent marketing is there to provide your audience with valuable content that keeps them engaged. This content can and should be educational, entertaining, and provide value to their everyday life. Content marketing can include articles, blog posts, video clips, podcasts, and much more.

Content can provide you with an advantage as you can naturally tailor your content to reflect real-world events and experiences. If you look at the COVID-19 epidemic as an example, you will notice that every proactive business made the effort to create content that was relevant to our rapidly changing environment. However, rather than just including the crisis for the sake of using the keyword, you should look for an opportunity to make your startup's services or products relevant to the problems people may be facing during the crisis.

A strong content calendar also feeds directly into tip number two and will continue to bolster your SEO efforts. As you continue to provide free content of value to your audience, your audience will continue to support your brand and help drive you to the top of search rankings.

4. Stay Strong on Social Media, Too

While portions of your audience may be dealing with a major crisis in their way, their online activity is certainly not impacted. Being stuck at home is significantly driving up the number of hours we spend visiting websites from laptops and desktop computers. For social media, experts suggest that we are spending as much as two additional hours per day on social media.

Social media is now a vital part of any solid digital marketing strategy. Facebook already stands as one of the most widely used paid advertising platforms online, while other platforms such as Twitter, Instagram, LinkedIn, and YouTube continue to grow. It is inherently a conversational platform and provides a great opportunity for your brand to provide instantaneous communication and build real relationships.

Stay Strong on Social Media

As technology improves, consumers are becoming savvier regarding marketing strategies every day. Rather than desperately advertising your startup to survive, make the concerted effort to prove your brand to be unique, trustworthy, and loyal. In a crisis when times are tough for everyone, consumers are eagerly looking for those who have their best interests in mind. The sales will come naturally to your startup if you provide something real to your consumers first.

5. Take Advantage of PPC Platforms

This tip may sound counterintuitive for a startup during a crisis where the budget is tight, but consider that marketing budgets are tight for everyone.

PPC campaigns generally work through a bidding system. You and your direct competitors place bids on specific keywords, and the highest bidder wins that advertising spot at the top of keywords. During times where other businesses may scale back their budget, there may be an opportunity for you to capitalize and secure premium advertising for a lower cost than you normally would.

Additionally, platforms like Google and Facebook feature built-in smart technology that automatically tracks and gathers all the valuable data you need for your campaigns. You can set your budget for the month to ensure that you never overspend. As you gather data, you can further tailor your campaigns to hyper-target customers that are ready to engage, while also looking for potential new audiences with the actionable data you gather.

This tip may not be the solution for every startup, but it is worthwhile to research and determine if the potential ROI is worthwhile. Attempting to make others' disadvantages your key to scaling your startup today.

6. Begin Looking for New Audiences

If you're considering scaling your startup, then you should already feel completely secure in your products and services and the audience consuming them. If you experience any hesitation regarding this fact, then you are running the risk of scaling your business prematurely. However, for those that are ready, it may be time to start branching out and expanding your business's reach.

Continuing from the previous point regarding paid ads, your past campaigns should feature a treasure trove of valuable information and statistics regarding your current consumer base. You can take advantage of that data and use your ad accounts to apply that data to new users. These are called lookalike audiences and these new users will feature characteristics that they have in common with those who already buy your products.

Combining these tools with the fact that more consumers are spending more time online during a time of crisis, you have a great opportunity to connect with more prospects. Additionally, when you're confident in the heart and soul of your brand, you can begin to explore how your startup can help individuals outside of your usual scope. A key part of this is learning to adapt to new digital channels that new potential customers spend their time on.

Begin Looking for New Audiences

Remember the basics - stay authentic to your brand, spend more time listening to your audience and learning about their needs, and let them tell you how your brand might be able to improve their lives.

7. Reassess Your Marketing Metrics

While many of our tips encourage you to be bold during a time of crisis, you still need to remain sensible and constantly analyze all of the metrics that you receive from your marketing efforts. If a campaign is not working out, look at the data, analyze what works and what doesn't, and scrub out anything that's not getting you the profitable results you need.

You're not left to guesswork, either. Social media and paid ad platforms offer A/B testing tools, which allow you to push different versions of a single ad to your audience. Your campaign will gather data in real-time and allow you to determine what aspects of your marketing and which do not.

Your audience itself is the best form of feedback possible. With the conversational nature of social platforms, you should remain engaged and allow your audience to tell you what works and what doesn't. Digital marketing is a constant, never-ending analytical process and a rapidly changing landscape. If you find yourself standing still, you've already missed the boat for the next opportunity.

8. Adjust Your Offerings if Applicable

While countless businesses failed during the recent crisis, others were able to adapt and thrive despite the circumstances. Adaptability is one of the most powerful characteristics a startup needs to survive. However, this trait will not just help you during this initial scaling process but will benefit you throughout the lifespan of your business.

A strong example of this comes with the foodservice industry. Countless restaurants and dining facilities were able to mobilize and enact a plan to offer safe and effective take-out solutions for the community. They analyzed the situation, saw that many consumers were restricted to their homes and missing the outside world, and provided a simple solution that benefitted both parties.

In an office or school setting, teams were able to rapidly adjust with the help of technology. Employers and employees were able to function just as effectively through online communication. They could then extend their services to customers who were interested in continuing service with the company through the web.

Even if you did not originally envision your startup functioning a certain way, take a deep look at the crisis and see if your brand can offer new solutions for customers despite the circumstances. If you are unable to adapt to challenging circumstances, there will always be a competitor that is happy to step up and help your customers out instead.

9. Educate Yourself and Secure Emergency Funding

In times of crisis, your government may have a variety of solutions available to help your startup survive. It is in the best interest of the community for businesses to survive and for economic activity to continue. Therefore, as a business owner, you must educate yourself regarding solutions that may be available to you including emergency funding, tax breaks, or emergency suspensions of fees you may otherwise be responsible for.

For example, the Small Business Administration features a variety of programs that can assist with payroll, debt relief, emergency funding and grants, and much more. Accepting help where you need it is not accepting failure, but being a smart business owner that protects the best interests of yourself and your employees.

Marketers Mindset Webinars Videos on YouTube

Source: Marketers Mindset Webinars

10. Be Dependable to Those Who Need You

While other businesses make the mistake of reacting poorly to a crisis, it's that lack of stability and reliability that contributes greatly to failure. Remember that even the most loyal audience does not give you their business out of charity, but out of an expected level of quality and dependence on the product or service you provide.

With that in mind, it's essential to maintain a level head, analyze the crisis, and find ways to adapt your strategies to your new circumstances. Your audience, and also your team, is already experiencing rapid change and anxiety as a result of these new experiences. That provides your brand with the opportunity to solidify itself as a dependable rock for the community.

Continue to provide valuable content and regular updates to those who interact with you online. Stay involved in the conversation on social media and be sure to remain totally aware of how your audience receives your communications. Finally, offer meaningful solutions to new problems your audience may be facing whenever possible as a result of this new crisis. Being reliable and valuable no matter what will single-handedly give you a huge advantage over competitors who cannot adapt.

What's the Difference Between Content Marketing and Paid Advertising?
What's the Difference Between Content Marketing and Paid Advertising?

As a business owner, you know that digital marketing is no longer optional in 2021. However, you can only continue your ongoing success by choosing the form of marketing that's going to get you the best return on your investment.

In this article, we will give you the inside knowledge you need to become an expert when it comes to content marketing vs paid ads. You will also learn how the two work effectively together to make a good business like yours stand out among the best.

What is Content Marketing?

Content marketing is a mostly free method of advertising your business online. The focus of content marketing is to educate and/or entertain your audience as opposed to being an explicit promotion of your brand.

This form of marketing includes anything that attracts and retains an audience including blog posts, well-researched articles, video content, social media posts, and more. You and your team can produce all of this content, and the advent of technology has made it easier than ever for anyone to produce quality content marketing.

Content Marketing

Not only is content marketing accessible, but it is also effectively mandatory. According to the Content Marketing Institute, 91% of B2B survey respondents use some form of content marketing to drive profits.

Sources: Content Marketing Institute

The Pros and Cons of Content Marketing

The Pros

Perhaps the most attractive benefit of content marketing is its cost-effectiveness. When compared to paid advertising and other digital strategies, content marketing is a minuscule investment. It can be virtually free if you choose to create content yourself as opposed to hiring a content marketing expert.

Content marketing also comes from organic searches. Users are Google searching questions every day to become more informed about a product, service, or industry before spending their hard-earned dollars. Answering those questions is an excellent step into content marketing and attracts a better quality of lead than you would get through expensive paid advertisements.

By suggesting valuable content to your audience naturally, you get to look like the hero that provides something meaningful without asking for anything in return. The knowledge gained through your content marketing also builds your reputation and helps you stand out as an authority in your field. Over time, that organic traffic will accumulate and you will have users coming to you without needing to pay them for their time.

The Cons

The largest downside of content marketing is that it simply takes time. Creating a few videos or posting a few articles will do little in the short term to help your business turn a profit. If you are a business that lacks an online presence and needs new customers now, you'll need to look to other solutions like paid advertising to get your foot in the door. While still a very much worthwhile investment, content marketing is for the long term.

The additional con is that while anyone can create content freely, there's more to it than putting words on a page or talking into a microphone. Not only does your content need to provide legitimate value, but it also needs to work together with your overall marketing strategies including your SEO, which determines your overall search rankings online.

Fortunately, this con is mostly alleviated by the availability of knowledgeable writers that provide affordable services freelance or through digital marketing agencies.

What is Paid Advertising?

Paid advertising is a marketing strategy that involves bidding for keywords or phrases to secure premium advertising at the top of search engine results. Paid advertising is also commonly referred to as PPC or pay-per-click. You pay every time a user clicks on or engages with your paid advertisement.

Paid advertising is a commonly used, and often necessary, marketing strategy employed on websites such as Google, Bing, Facebook, and YouTube. You can differentiate paid ads versus organic results by looking for the Ad tag next to top results with true, organic results appearing below.

Paid Advertising

According to a survey conducted by Statista, brands spent 110 billion dollars on paid search in 2020, with that value expected to rise in 2021 and 2022. Paying to cut to the front of the line will always remain a valuable strategy as commercial activity transitions more and more to the digital landscape.

Sources: Statista

The Pros and Cons of Paid Advertising

The Pros

The number one pro that comes from using paid advertising is guaranteed visibility. For the right price, your brand will be the first thing users see any time they type a keyword or question into the world's most popular search engines. Seeing your brand at number one will always be valuable, and will be necessary for brands that otherwise have no foundation built online yet.

While the cost varies greatly depending upon the industry, each of these platforms offers incredible technology that can automatically adjust campaigns and regulate your budget so that you never overspend or waste time pursuing dead ends. That same technology also allows for precise targeting of individuals from varying demographics as well as those at varying stages of the buyer journey.

Paid advertising effectively offers dependable, predictable results and is one of the best ways to start building your brand online. This gets you the results you need upfront, while you cultivate long-term strategies to improve your organic rankings over time.

The Cons

The largest drawback of paid advertising is the budget required to compete with other businesses bidding for the same advertising spots. However, this is more of a warning than a guarantee, as some industries are far less competition for keywords, making PPC ads more affordable. With that said, when you stop paying, you lose your spot immediately.

Paid advertising may also prove more difficult as consumers are catching on to our marketing strategies. The truth is, we all dislike advertisements. They are everywhere we look - television, emails, online videos, search results, website browsing, and so on. Seeing the word Ad stamped next to your brand may be off-putting and make you appear less authentic or trustworthy. Additionally, more and more consumers are using ad blockers to remove your paid ad campaign from the equation altogether.

Should I Use Content Marketing or Paid Advertising?

Based upon the pros and cons of each, you can see that content marketing and paid to advertise actually complement the other's weaknesses effectively. Digital marketing experts will consistently recommend the use of both to help build your brand online and earn you results both in the short term, while you build of a stronger foundation for lasting results.

Content Marketing vs Paid Advertising

For example, Business A has no experience in digital marketing and needs to see a return on its investment immediately. They began a PPC ad campaign on Google to start getting customers into your digital storefront. In the meantime, they also begin publishing informative articles, engaging videos, and other forms of content that keep the audience engaged after the paid advertisements get them inside.

Over time, that content library begins to speak for itself, and search engines begin to trust Business A's website more, allowing them to rank higher organically. Brand reputation improves, consumer loyalty and trust improves, and your paid advertising budget goes down as you no longer need to pay for higher rankings.

Finally, consider that your paid ad campaigns also require great content to be effective. No matter what you pay, a user will ignore an ad that's bland, boring, or uninspired. Content marketing strategies work effectively in paid advertising campaigns by empowering your audience with the information they need to make informed purchasing decisions.

When considering the question of content marketing vs paid advertising, the answer is clear - use both whenever possible. Take advantage of the powerful PPC tools the industry has to offer to get immediate results, and cultivate a library of engaging content that builds your reputation, earns consumer trust, and ensures that your ROI remains consistent well into the future.

How to Successfully Outsource Social Media for Your Business
How to Successfully Outsource Social Media for Your Business

“If you deprive yourself of outsourcing and your competitors do not, you’re putting yourself out of business.” – Lee Kuan Yew, Former Prime Minister of Singapore

Are you thinking seriously about implementing social media in your marketing strategy?

Social media has emerged as one of the most potent marketing channels for businesses of all sizes in the past decade. It offers organizations a way to reach millions of potential customers easily.

But social media management is no easy task. For some, outsourcing can be the best option, and it will be inevitable in the future. However, businesses are still reluctant to outsource as they believe it involves a lot of risks.

When you allow someone to use your social handles, they become your brand voice and the face of your company. Whatever they say or do will be considered as bona fide communication from your company. A minor lapse or a casual attitude may damage your brand. That’s the reason people don’t allow someone else to handle their social media accounts.

If you have adequate time and a skilled workforce, it is best to manage the social media of your brand yourself. It will save money and a lot of hassle. However, that is not always possible.

Why Do You Need to Outsource Social Media Marketing?

Below are some reasons where outsourcing can be the best option:

1. Professional Know-How

A social media specialist is trained to reach the desired audience using the best-targeted ad strategies. They will also provide expert help and suggestions to create your social strategy. Moreover, they can utilize social media to improve your business reach.

Professional Know-How

Furthermore, if you hire the services of a white label social media agency, you get access to experienced professionals who are well-versed with marketing and public relations. You also get the benefit of working with a team of professionals who can collaborate to produce the best results.

2. Platform-Specific Knowledge

Different platforms have different focuses and user bases. For example, Facebook, Twitter, Instagram, and LinkedIn all have different audiences, and a social media expert knows which platform/s will be the most effective to use for your business. Using the wrong platform means wasting your precious time and money only to see no concrete results.

Consistent brand messaging on the right platforms will always yield positive results.

3. Get Access to the Best Tools

Tools provide you with better insights into your clients' target audience to produce better results. You also need the best social media tools for content creation, designing, publishing, and measuring content performance. It's also applicable to measuring the performance of your social media posts and analyzing what works best for you.

However, buying subscriptions to these tools can be very expensive, especially for startups. It doesn't make sense to invest in these costly tools if you're not planning to launch a separate social media department as an agency or business.

When you outsource from a reputed white label Facebook Ads service to run your social media campaigns, you get the advantage of the best-paid tools. Your white-label online marketing teams must have access to significant premium tools needed to beat the competition. These tools will provide you the necessary insights into your social media campaigns so that you can tweak them accordingly.

If you are an agency and want to avail of white label social media services from DashClicks, you get access to a CRM Dashboard. It will help you manage tasks easily and also come in handy for your clients.

It will create a truly transformational experience for your clients, where you can access everything related to your client's campaign through one simple login.

It will automatically onboard and add clients to your white-labeled dashboard in seconds. It will also allow clients to access their intuitive reporting dashboards from a straightforward login, all under your brand. You can effortlessly build trust through our thoughtfully crafted dashboards that create trust when working with clients.

Apart from that, there are many other reasons why you need professional social media services.

  1. They help you craft appealing content that comes with the right hashtags and promotional techniques.
  2. They will help you figure out your content and advertising strategy better since they are more familiar with the social media landscape than you and have a better understanding of various social platforms.
  3. They give you an external perspective on marketing and strategy and thus allow you to view it with fresh eyes.
  4. You must have heard the slogan “The Citi Never Sleeps,” which is Citibank’s tagline. Likewise, social media also doesn’t sleep. It’s active 24*7. Your white-label outsourcing partner provides you round-the-clock coverage since they keep an eye on all the social platforms and what’s happening and trending out there. Therefore, you can invest your time and focus on your core business.

How to Outsource Social Media Management?

So, Are you ready to outsource your social media marketing operations?

We have just discovered the multiple benefits of outsourcing social media. It's the most feasible option for various businesses and agencies unless you plan to build your own social media department and invest heavily in hiring professionals and buying expensive tools. Social media outsourcing for small businesses is a growing trend simply because it's an economical and stress-free way to pick the low-hanging fruits of social media.

Here are a few things you should keep in mind while outsourcing social media services:

1. Outsource for Content Strategy an Account Setup Only

If you can manage your social media properties yourself, you can outsource these services for the short term, especially when you are in the account setup stage. Your outsourcing partner would take out the hassle by setting up your social media accounts and advising you on content strategy.

It is a viable option for many businesses with digital marketing teams to create content, promote, and publish. All they need is a roadmap, a blueprint for success, and strategy tips. They will also develop a social media calendar for you to boost engagement and create brand awareness.

Tip: Since it takes lots of expertise and time to handle social media properties, you can only consider the above option if you have a strict branding code and don't want someone else to represent you on social media.

2. Choose a Reputed Social Media Consultant or White Label Partner

There are various options for hiring social media services for your business. You can choose to work with freelancers or hire an agency. These days, most agencies that need social media services hire white label services to manage their social media marketing. These guys manage the services round the clock on behalf of those businesses with the help of tools and dedicated people for publishing content, running ads, and providing customer services.

DashClicks White Label Solutions CTA

Before you choose someone to act as your face on social media, make sure they are reliable and trustworthy.

How to Check the Trustworthiness of Third-Party Service Providers?

Researching online about the service provider is the best way to make sure that they are trustworthy. Sites like LinkedIn can provide some basic information about their services. Google reviews are also a good indicator of someone's reputation. The website's testimonial section is also an excellent place to know what their customers say about their services.

However, do not rely on testimonials alone as often businesses are selective about testimonials and post only positive ones. Checking with your industry peers and colleagues for referrals is also a good idea to find a trustworthy service.

3. Work Closely When You Hire Them Full-Time

Initially, you will have to work closely and spend more time with your outsourcing partner to educate them and ensure that they're doing it right. First, let them understand your branding. It will also help them to represent your business the way you want. Your consultant must be fully aware of the do's and don'ts while managing your social media properties.

4. Keep Up With Your Consultant's Work

Regardless of your consultant's experience, reputation, and efficiency, it might take up to a few months to understand your business culture, speed, audience, and social media requirements. Check the posts created by them; maybe they aren't in sync with your brand statement. There may be some factual errors in the content they've posted. For example, you might not be providing a particular service that they mentioned in their posts. Or, they might not follow your brand color palette in the graphics.

Therefore, it becomes crucial that you keep yourself updated on your consultant's work. You can't afford to rely on them blindly, especially when your core business needs and branding are at stake.

They can be experts in their domain, i.e., social media, but they may not have the insights into your business as your in-house employees have. Monitoring will immensely help you identify how they are contributing to your business. Regular feedback on their work will also help them to understand your business needs and improve their services.

The Do's and Don'ts of Social Media Management

The social media landscape is dynamic, exciting, and full of adventure and fun. So, even the experts need to be cautious and mind the dos and don'ts of social media while achieving their marketing objectives. It can be tricky both ways, i.e., managing your social media in-house or outsourcing it to a third party.

Social media is a marketing and sales goldmine, but you can tap its infinite potential only if you're doing it correctly.

The do's and don'ts mentioned below will help you understand how to proceed while managing your social media marketing in-house. It will also help you be mindful of what you should keep track of while outsourcing your social media services. It will help you to achieve the best results.

Common Mistakes in Social Media Management (The Don'ts)

Here are a few common mistakes businesses make while handling their social media properties.

1. Posting Without a Plan

"Post when you get time."

This attitude can be dangerous when it comes to social media. There is a clear line of distinction between personal and business properties on social media. Consistency is a key element of social media marketing.

People don't post when it's not a priority for them. However, it does not apply to the marketing of your business, as it should always be your top priority. Regular social media posting is good for engagement, customer loyalty, and brand recall. Brand Recall is the ratio of people who can recollect your brand when prompted.

2. Assigning It to a Novice

The novice’s zeal doesn’t last long.” A French Proverb

Most businesses have a casual attitude towards social media marketing. Managers assign it to anybody who knows a bit about Facebook, Twitter, and Instagram. They ask their employees to quickly run through a few online tutorials and then run the campaigns themselves. While training your employees is a good idea, you shouldn't sacrifice something vital to your business.

If someone in your team is a bit inexperienced, ask them to work under expert supervision for some time before you allow them to handle your social media accounts. Just because somebody has an account on Instagram doesn't mean that they can run Instagram campaigns. The worst we can expect from management is to make someone in charge of the entire social media marketing if they don't know the ins and outs.

3. Posting About Me, Me and Me

"Social media creates communities, not markets." Don Schultz, marketing pioneer

Whoever thinks that social media is a place to sell has a big misconception about its very nature. It's primarily meant for networking and sharing information, thoughts, feelings, updates, and slices of your life. It's mostly about entertainment and information.

There are many brands that only talk about their own products and occasional discounts on them. You'll hardly see any engagement on their pages except if they are super famous brands.

Instead, you can use social media to generate interest in your brand and curiosity around your products.

For example, Nike never posts about their shoes. Instead, they post about sports activities, sports events, health and fitness, and sports celebrities.

The key is to understand that social media is all about engagement, and you should target different groups based on their interests and hobbies.

What You Should Do in Social Media Marketing (The DO’s)

Even though you can’t directly sell on social media, you can achieve many of your marketing objectives through social media platforms. All you need is to have a solid plan for it.

Here are a few things you should do on social platforms while marketing for your brand.

1. Develop a Unique Brand Impression

Identity is a cause; a brand is an effect, and the strength of the former influences the strength of the latter.” – Larry Ackerman, an expert on organizational and personal identity and author of “Identity, is Destiny” and “The Identity Code.”

It’s all about identity. Social media gives you an opportunity to create your unique identity so people can identify you quickly. You will be hailed as a social media hero if you are able to develop a strong brand voice on social media through your unique approach.

Address people’s pain points, publish motivational stories, entertain and inspire people to do beautiful things, and your followers will admire you for that. The idea is to stand out from the crowd and touch their hearts through excellent posts and interactive approaches.

2. Keep Your Brand Current

You want to fully exploit the power and reach of social media, right?

To keep your audiences engaged, follow social media trends and create posts around those trends. Following the latest trends allows you to expand your audience and add new followers faster than any other technique.

When you follow trends, people share what you post, giving you even more reach. You can exploit the tremendous reach of social media only if you are able to build communities by creating content around current trends and events.

3. Focus On a Broader Audience

You fail to see the endless sky when you have tunnel vision.” Subham Dwivedi

If you restrict yourself from talking about your products on your social properties, it won’t be easy to attract new customers. So occasionally, you should also post about things that relate to your products and customers. If your customers are young and active, talk about healthy lifestyles, diet, meditation, fitness, and workout regimes.

Focus on a Broader Audience

You can also talk about recreational activities, career advice, and employment opportunities. Additionally, you can mention your products along with the guidelines on how you can use them to achieve better results. This way, your customers will have your products in mind too.

Conclusion

Many people don't include social media marketing in their sales strategy. They consider it an additional activity for building the brand but something that has very little to do with boosting sales. However, it's far from the truth.

Social media has tremendous power to boost sales, build brands and create loyal communities. However, unless you know how to manage your presence on social media networks, you will not achieve anything concrete for your brand. The reason being, social media is not only time-consuming but also requires professional skills.

Outsourcing social media management will make your life easier and allow you to focus more on your core activities, especially business development and strategy. The social media experts at a white-label fulfillment service will boost your brand and build communities. It is the only way to scale and achieve steady growth in your fan base and sales leads.

Outsource Social Media Management To Boost Your Brand

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Unlimited Sub-Accounts

Unlimited Users

All Apps

All Features

White-Labeled

Active Community

Mobile App

Live Support

100+ Tutorials

Unlimited Sub-Accounts

Unlimited Users

All Apps

All Features

White-Labeled

Active Community

Mobile App

Live Support

100+ Tutorials