Welcome to DashClicks' Digital Marketing Training Sessions. Today's training session is about using TikTok to get inbound leads. My name is Daniel, and this training session is based on my personal experience of generating leads using TikTok. TikTok is an emerging short video platform that has set a benchmark for all other social media platforms, including Facebook, Instagram, Twitter, and YouTube.

We will discuss the entire process of using TikTok to generate inbound leads. It will help you build your brand from scratch within a shoestring budget.

Subscribe to our YouTube channel to watch exclusive training sessions on digital marketing. The channel also hosts the Whiteboard Wednesday series, where Chad Kodary, the CEO of DashClicks, shares tips on how to run a digital agency successfully in a highly competitive market.

So, without further ado, let's dive in.

TikTok has grown out of its old image as a short video platform known for teenage dancing girls' clips. Some people still look at it that way, but the platform has come quite far. Whatever be the truth, TikTok has revolutionized the social media world.

Today's training session is based on our real-life experience and includes proven tips to generate inbound leads.

However, you need some buffer period to grow your account on TikTok. In the meantime, you might encounter some uncomfortable situations. You might also need to do a few things you have never done before and walk through rocky terrain.

The Salient Features of TikTok

There are multiple ways you can attract inbound leads on TikTok, but let's discuss its salient features first.

1. High Engagement

The platform is designed to interact with your followers and other content creators in a way that no other platform does. That's the reason it has a very high rate of engagement.

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2. Acts as a Search Engine for Short Videos

Apart from that, TikTok is also emerging as a search engine. They have also increased the character count of a video description from 120 to 500. It implies that your content stands a chance to rank based on various text strings used in the video title, description and hashtags.

For example, if you love “smoking ribs” and use a search query “smoking rib recipes,” you’ll get a 15 second video on the topic rather than long tutorials on YouTube. It’s much better and more time-saving if you want a quick understanding of the topic.

Whenever a social media platform gets bigger, it soon becomes a search engine, and TikTok is no exception.

3. Allows You to Respond to Questions via Videos

On TikTok, you can interact with content creators and people in your audience by responding to comments or questions via your video. Your response showcases your expertise. TikTok uses a content library for this purpose where anyone can ask questions.

For example, if you post a TikTok video and share three ways to increase your conversion rate on your website, you might get a question like, “Do you really mean this?” You can take this opportunity to respond to the question and increase engagement.

4. Provides A Massive Platform

TikTok started as a dancing video platform, but now it’s flooded with customers. It’s an anomaly that grew too fast, just like a black swan event.

It was so much so that every major social media platform is now copying it in the form of “reels” and “IdeaPins” and scrollable short videos. It’s creating waves. People love this platform and the way they interact with each other on it.

5. Has More Searchable Content

TikTok has now moved to searchable content using hashtags and location factors. Apart from these, searchable elements in your content also include sounds. When you click on “music” below a video, it will list all the videos that use the same music. With so many search parameters, finding your content has become comparatively more straightforward.

People are also using the platform for education, and it’s indeed a fantastic place for learning.

Your TikTok Checklist

Here’s your TikTok checklist for getting started. After that, we can move on to the strategy.

1. Focus more on benefiting your audience
2. Use the content to become the go-to expert in the field
3. Post frequently and regularly
4. Pick a specific topic (such as marketing, sales, NFTs)
5. Educate through entertainment
6. Engage and connect with like-minded individuals
7. Make sure you are posting quality content that offers value and is engaging

Content is the soul of social media and every other online marketing vertical you can think of. Your audience should love the content you create. It should offer value, address people’s pain points, and entice them enough to click the video and watch it fully.

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Your content should be shareable to offer value. TikTok offers you tons of ways to share your videos. Cross-platform promotion is one such way that can also make your videos go viral. TikTok doesn't provide you with a shortened URL or a link while sharing it. Instead, it shares the whole video across other platforms. People love to share good content, and TikTok's easy shareability contributes to its popularity and success in a big way. You can easily find TikTok videos in Instagram reels, etc.

Pro Tip #1: Focus more on education and offering value while creating content. Avoid sales pitches and aggressive direct promotion on TikTok. Let your content answer people's queries and address their pain points.

Pro Tip #2: Push forward the narrative of benefiting the audience and always try to add value through your content. You should keep the number of salesy videos to a minimum.

Pro Tip #3: Use content to become a go-to expert in your field. It will help you prove your credibility.

When you successfully establish yourself as a go-to expert, you appear in more related searches and people's feeds. When the masses watch your videos and follow you, more and more people share your content. This way, your content is multiplied and distributed across numerous communities.

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What to Do?

TikTok is a different social media platform, but not difficult to learn and use to drive results from. To succeed on TikTok, you need to do the following things.

1. Learn the Platform

Jump on the bandwagon. Don’t worry about messing it up, as you always have an option to delete it. Just try to learn the platform. The earlier you start, the better you will get at it and receive more rewards.

2. Start Conversations

Leave comments that trigger conversation on relevant content. If you haven’t posted a single video yet, you might be a bit anxious about doing it. It can be nerve-wracking at first, but you need to take the plunge. Check your customer’s profile first. Are they landscapers or eCommerce business owners? Now, find a piece of content and comment on it. It can be a question or any other form of a conversation starter.

For example, you can say, “Hey! So, I have a startup, and we have had some challenges, but we came through. You might be wondering, how did we overcome those challenges?”

The idea is to start a conversation so that they respond to you. It will bring you under the spotlight, prompting other users to ask you questions. When you answer their questions, you build credibility and exhibit your expertise. It will also increase engagement.

3. Target Your Customers

Target your existing customers. Start comments and conversations. It will attract people’s attention. You can quickly build your brand and establish yourself as an expert by offering value, sharing insights, and building credibility. Also try to reel in people who comment on your content and send you DMs to become your leads.

4. Target People in Your Field and Interact With Their Content

You should also target people who do the same thing as you or are in the same niche. It gives you visibility in front of the masses and newer audiences. We have successfully got leads from people who commented on our content. We responded, and then they told us that they needed help. We have also got leads from people who sent a DM to us. Many of them wanted to work with us. It was all due to the content that we publish frequently. It builds credibility and showcases our expertise. People ask questions via comments on our videos, which we use as an opportunity to close one or two prospects.

Pro Tip: Leads will come from the content you produce.

5. Establish Your Expertise

The time and effort spent on creating high-quality videos ultimately establishes your expertise and increases your credibility. You get leads by responding to people’s comments. But, how do you make these leads into potential prospects and get business from them? Here are three ways you can do so!

• Get Leads by Responding to Comments to Resolve People’s Issues
  Sometimes people convey their issues through the comments and seek insights because you have created content on similar topics. Experts take this as an opportunity and create videos on the same.Responding to their comment, they warmly say, “Hey! Thanks for the comment. Here is what I recommend you do to resolve your problem.” And then they add the link to the video they have created for the same. We also use such occasions as an opportunity to network and establish relationships.
• Get Leads From People DMing You
  The content you create adds credibility and helps you establish your expertise. When people see these insights, they try to contact you through comments, DMs, or phone calls. When someone sends you a direct message, you can reply, “I would like to work with you. Could we discuss this over a call?” You can also implement this strategy for your customers.
• Get Leads From Questions People Ask Under Your Video
  There are many questions people ask when you post your video. You should take this opportunity to answer these questions. There are high chances that these people will become your prospects.

Pro Tip: Stick with this practice and be consistent.

The best inbound leads I’ve ever received have been from podcasts, and the best place to get on podcasts is through TikTok, besides some occasional invites from here and there. That is why you should connect with people with the same interests and field. For example, they can be sales experts or marketing experts.

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Every podcast I’m currently on has been found from outreach on TikTok. It proves how much visibility you get when you are on TikTok. When you follow people from a specific niche or profession and interact with their content, there are two primary benefits you’ll get:

• You’ll get to know similar people
• Similar experts will pop up in your feed

So if you are a digital marketer, you might see the content of a growth expert XYZ pop up in your feed. They might have similar content to you, and in fact, you might use some of their ideas to build your content.

However, that’s another story.

Taking Your Newly Built Relationships to the Next Level

This way, both of you can see each other’s content, get familiar, and start interacting with each other. You build a relationship, add comments on each other’s content, and start sharing a great camaraderie.

So, you build relationships well through TikTok. You may find that your contact also hosts a podcast when that happens. So, when they post a podcast clip, you might comment and say, “Hey XYZ! I loved the podcast! Can I be on your podcast too and share some of my own insights and experiences with your audience?“

More likely than not, you’re going to receive a positive response from them as they are also from the same field, and it will benefit both of you mutually.

I created my first podcast this way. I built this relationship through commenting, and when I coined the idea of starting a podcast together, my contact immediately agreed.

The podcast that I sourced using TikTok and relations made through the platform opened the floodgates of leads for me.

TikTok offers tremendous opportunities similar to this if you are consistent. The procedure is simple:

• Pick a specific niche
• Offer value and build your credibility by posting quality content
• Answer questions posted by people to gravitate them towards you

So, if you do it consistently, people will reach out to you and would express their interest in working with you.

In less than six months of practicing it consistently, I have created my own fan following, starting from scratch.

Building Relationships With the Experts

The second way is to build relationships with experts in your field. They’ll see your content, and if you consistently post content that offers value, they will start enjoying it and might even reach out to build a relationship.

You can create a podcast together and distribute it through TikTok. People who follow or listen to this podcast may contact you as your TikTok account name and contact details will be shared with the podcast.

Again, appearing in podcasts increases your credibility, establishes your expertise on TikTok, and ultimately leads to inbound lead generation.

It is by far the best platform that delivers results in this fashion. TikTok is a little easier and more manageable as you can easily set it up, and things work on autopilot if you are consistent.

Final Words

TikTok is known for entertaining content that focuses on interaction with people in an engaging way. The platform is designed in such a way that it encourages engagement and relationship building. It works with an AI-based feed system that provides you with the content you love to consume. If you compare it with YouTube, TikTok is more engaging and user-friendly. Comments and video responses encourage interaction.

I hope you found this training session helpful. It worked extraordinarily well for me. Let me know if you have any questions. Ensure you subscribe to our channel and hit the bell icon for notifications if you want more of such sessions.

You are also welcome to suggest future topics in the comments section.

I’ll see you in the next training session. Until then!

Instagram features over one billion monthly users.

That figure alone makes it apparent why brands and marketers are capitalizing on the platform.

However, every other brand has the same idea. Hundreds of thousands of brands are vying for any given person's attention daily.

The result is a highly competitive environment that amounts to a densely packed minefield. One false move could cause users to reach for the unfollow button.

If this is happening to you, you're not alone. Let's take a look at what you're doing wrong so that you can learn how to stop losing followers on Instagram.

1. You Cheated the Game with Fake Followers

You're likely sitting there saying, Not me!ā

However, studies otherwise indicate that more than half of influencers on the platform are using fake followers. Nearly half of all accounts may be fake.

It's an extremely common tactic for new brands to buy followers. The more followers you have, the more likely you are to attract new attention organically. Instagram may also recognize your follower account and be more likely to promote your posts.

The problem is that it can catch up to you eventually. Instagram knows that this is a prevailing problem and is taking a proactive approach to banning these accounts.

Furthermore, if they can connect the accounts to yours, there's a good chance you can receive a full ban or a shadowban.

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You'll know if your account is banned as you will no longer be able to log in with your username.

A shadowban is more subtle as it still allows you to access the account. However, Instagram will prevent your content from appearing to new users with this type of ban.

If you engage in these tactics and find your brand losing Instagram followers, you need to take a closer look.

You may be losing followers simply because those bots are being discovered and deleted. You may also want to do some testing or reach out to Instagram to determine if you are in fact on a shadowban list.

2. All of Your Content is the Same

Instagram is unlike your other marketing channels. You cannot expect to rely on similar strategies for too long and expect great results.

Social media works much more like a local, social hangout spot. People will drop in and out as they please. They typically only stick around if there's something new and exciting happens to keep their interest.

Unfortunately, most brands go on with a full business-centric mindset. You end up being the most boring person at the event that everyone can't get away from fast enough.

They know your brand and they've heard the same pitch one too many times. Instead of being a part of the conversation, you're now talking at users instead of inviting them to join you.

One of the reasons this happens is that many brands do not devote the necessary resources to create a legitimate social media strategy. They end up creating an account, drafting up a few posts, and scheduling them to go out never to think about them again.

In reality, your brand requires a dedicated social media specialist. This person can consistently be active with other users on the platform. Not only does this provide firsthand insight into what's trending or interesting, but it also gives them more freedom to test out different types of content.

Don't be afraid to explore all types of media. Use pictures, create interesting infographics, and be sure to rely on video. Use Instagram photoshop actions to keep it quick and engaging, and always leave users hungry for whatever might come next.

3. Your Content is All About Trying to Make a Buck

Instagram users, and any social media user for that matter, are constantly bombarded with advertisements.

Any number of brands are vying for their attention on a given day. The result is that users automatically filter out promotional, salesyā  content without thinking. If all of your content is about selling, you might as well not post at all.

An effective social media strategy can and will help drive sales. However, your Instagram account is typically not the place to perform the hard sell.

Instead, social media is the place where you want to discover new leads and nurture those relationships naturally. It's about being a part of the greater conversation and convincing your following that your content is worth seeing daily in their timeline.

That isn't to say that you can't or shouldn't promote a sale or product. Highlighting a big sale or a hotly anticipated item is a great thing to include in your collection of posts. But, it shouldn't account for all or even most of them.

Great content can be educational. It can give customers a look behind the scenes. It can even just be a humorous post meant to brighten someone's day.

Brands must experiment more with different types of content to determine what resonates right now with the current audience. Just be sure that your content is consistent with your established tone and values.

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4. Your Posting Frequency is Off

In addition to creating great content, the timing of that content must also be consistent.

Many social media users are creatures of habit. They have their social routine which may be checking before work, on lunch, or strictly on the weekends. If you establish a routine of posting new content on schedule, they'll be sure to see it.

Conversely, posting on a haphazard schedule will cause users to miss your posts entirely. For example, posting during prime working hours may be a surefire way to alienate much of your would-be audience.

Different social platforms seem to have their peak times for ideal posting, and Instagram is no different. Sprout Social finds that the hottest times to post are during weekdays just around lunchtime. However, there also seems to be strong engagement throughout the afternoon before tapering off into the evening.

Your posting schedule may also vary depending on your audience's behaviors as well as your industry type. Just like with content, you will also want to perform some testing to see which hours are the best for your brand to post.

Once you find a schedule that works, it's imperative to show consistency. When users are clicking and following, don't push them away by changing things up unnecessarily.

5. You Failed to Establish a Unique Voice

Finally, your brand needs to have something unique and interesting to say. If you fail to make yourself stand out, nothing is stopping your audience from unfollowing and discovering countless other brands in your industry.

It's worthwhile to investigate the competition and analyze what's working in their social media strategy. However, your goal should not be to directly copy their voice and style.

Instead, it's time to do some deep reflection and think about what your brand has to offer that's different from the other voices on Instagram. If you have a unique value proposition worth listening to, the followers will come naturally.

If you're observing a loss in followers, it can be a result of this. Users may scroll through the timeline and one-day question why they're following an account that is too generic or too similar.

Find ways to separate yourself from other voices in your industry. Furthermore, you can also use your Instagram account to survey your followers directly. Not only are users generally willing to provide insight, but adding this type of engagement to your repertoire could help facilitate better relationships in the long term.

Stop Your Brand from Losing Instagram Followers

Seeing a loss of Instagram followers is disheartening. However, we are lucky to have such immediate access to analytics and insights as this alerts us to a fixable problem.

Instead of panicking, stop reflecting on your current Instagram strategy. Review the types of content you're sharing, think about your voice, and monitor your frequency. Some issues may be easily corrected, while others may require you to head back to the drawing board.

Marketing, in general, is a rapidly changing industry. However, social media is that much faster. Interests and trends can change without warning. The best brands on social are agile and ready to adapt to anything.

If you want to rebuild your Instagram follower base, then your brand, too, has to be dynamic. Create engaging content, target users at the right times, and results will come.

Most companies have an immature and casual approach to social media. They know that social media marketing is a crucial part of inbound marketing, but they don't know how to leverage social platforms to achieve their business goals.

Sometimes they recruit Gen X to manage their social accounts, thinking that younger generations are far more social media savvy. However, without a proper social media strategy, this practice can be extremely harmful. We are already past the first stage of social media, wherein publishing a post was enough to generate awareness and achieve many business goals.

These days, social media platforms are crowded like never before, and everybody is striving to gain some visibility and attention from users. So, we can't sit back and hope for miracles to happen. Brands should learn to run their social media accounts in an effective, well-planned, and measured way.

Here are some of the stats that would immensely help the marketers. 71% of customers will happily recommend a brand if they get an excellent service experience on social media. Unfortunately, more than 95% of people who participated in brand conversations didn't follow the social accounts of those brands. For the sake of branding and maintaining a personal touch, you should manage some of the social media accounts yourself.

Given the challenges lying ahead, here is a 13-step social media marketing strategy for businesses to succeed and give your brand a voice in 2022:-

1. Perform Competitive Research
2. Decide on a Rational and Feasible Budget
3. Decide the Type of Content to Share
4. Follow a Social Content Calendar
5. Set Realistic Social Media Goals
6. Find the Most Relevant Social Metrics You Should Target
7. Understand Your Social Media Audience
8. Set Your Accounts in a Professional Manner
9. Promote Your Social Properties
10. Engage With Your Audiences
11. Ā Build a Community
12. Ā Rope in Influencers to Increase Your Reach
13. Ā Measure Your Results and Adapt

So, without further ado, let's dive in.

1. Perform Competitive Research

Do you know the secret recipe to beat your competition, hands down? You need to conduct competitor analysis to succeed on social media without wasting time in hit and trial. If you think that everybody should have a unique approach to digital marketing, you should keep in mind that your competitors have already done their research. They understand customer psychology better than you.

Competitive research helps you in many ways, including finding the key phrases your competitors are using and the strategy they are implementing to succeed. It will save you time and energy when making your strategy.

Competitor analysis involves the following steps:

1. Identify your competitors
2. Perform SWOT analysis of your competitors
3. Assess your competitors' website and customer experience
4. Determine the market positioning of your rivals
5. Check their pricing and current offers
6. Learn about the technology they are employing
7. Review feedback on social media

The primary purpose of competition analysis is to identify your brand's major competitors and determine the best strategies to beat them. It also helps you understand why customers choose them and what you can offer instead to persuade your target audience to buy from you.

Exploit the gaps you find with the help of competitive research and do your best to meet customer expectations.

You can also use tools such as BuzzSumo to discover the most effective content your competitors are creating and sharing on social media.

For example, here is the screenshot of the search results returned by BuzzSumo for the keyword brand engagement online. We have chosen the option of most shared content, and the first result that appears is an article published on Moz in 2015, whereas the second most shared article was published on Forbes in 2016.

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You can choose similar topics and can develop even better content that resonates with your audience.

2. Decide on a Rational and Feasible Budget

When it is a matter of serious business, lip service doesn't work. Allocating a feasible budget for your social media accounts is important. However, you shouldn't spend more than what you earn from social channels. Sometimes, you are unable to calculate your income directly from social media marketing, but you can easily estimate the average returns by contributing to achieving your business goals.

For example, you can assess the contribution of social media channels in increasing your brand awareness and brand recognition. So, the best way is to calculate the ROI of your social media expenditure. First, decide your budget for digital marketing and then decide how much should be allocated to social media.

According to WebStrategies, a company allocates around 5% to 15% of its annual income to marketing. Then, they spend 35-45% of this budget on digital marketing, and only 15-25% of this amount goes to social media marketing, including the paid campaigns.

3. Decide the Type of Content to Share

Social media is not a marketplace where you spoil everything and tarnish your brand image by selling. Social media users do not use the platform to buy anything. So, you must be thoughtful about what you post on social media and avoid promotional content at all costs. You can try a mix of informational and entertaining content to engage people who follow your account.

Occasionally, you can post promotional material and other people's content, but that should be a fraction of the entire content you publish on social platforms. To engage users, follow a social calendar and punctuate it with trending content. You can also follow the influencers in your industry to take inspiration on the type of content you should share on your social media platforms. These influencers know their audience, so they create perfect content to engage them. That's the reason influencers are so successful.

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Another important thing is to be realistic about what kind of content you can create. Many businesses want to launch their video channels and produce quality videos. However, creating professional videos require equipment, expertise, people, and time, which makes it an arduous and time-consuming task. In that case, you should altogether avoid this option as there is a lot of competition on YouTube, and just one or two poorly created videos will only tarnish your image.

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You should also make sure that you don't post personal stuff or something that interests you personally. So, the personal accounts and the company accounts should strictly be kept separate. We should assess every post from our target audience's viewpoint.

Tip 1: The probability of visual content to be shared online is 40 times higher than text-based content. So, try to create visual content which is getting popular day by day. It also has a very high engagement rate.

Tip 2: As per an official statement by YouTube, mobile video consumption increases by almost 100% annually. It is also linked with a high conversion rate as 64% of customers conceded that they are more likely to shop a product online after watching a video about it.

Tip 3: Bring diversity to the content you create, as only one type of content can reduce the user's interest. For example, you can try a mix of entertaining videos, fascinating imagery, and a compelling text copy. You can also try memes, slides, or carousel and introduce humor, drama, and fun elements.

Tip 4: Customize your content according to the social network you're using. For example, attract people through enticing visual content on Instagram, keep it brief on Twitter, add short videos and links on Facebook, and post educational content on professional networks such as Linkedin

4. Follow a Social Content Calendar

Following a social calendar and choosing the best time to post will result in increased audience engagement. If you spend time on social media, you will quickly identify the best time to post so that the majority of the people are able to view your post.

Most social networks use algorithms that control users' feeds. If you don't post when your target audience is most likely to be active, chances are your followers might never see your post. It's therefore recommended that you use social scheduling software to schedule multiple posts at different time intervals when your audience is likely active on that social platform. These tools are Buffer, CoSchedule, Hootsuite, Agorapulse, Sendible and Sprout Social, etc. You can also use ContentCal.

You should also decide the frequency of your posts for each of your clients on different social platforms and post a variety of content both for entertainment and information. Focus on high-quality content and visually appealing graphics. You can use a social scheduling tool such as Buffer or Hootsuite to make your life easier.

5. Set Realistic Social Media Goals

Goal setting is an area most people overlook, but you should remember that it is the first step to your social media marketing success. Many people do not know where to start because they have very little knowledge about social media and what they can achieve.

You should set the goals in the light of your business plan. Setting strategic goals will help you take your business to the next level. So, in a way, your social media goals should complement your overall business objectives.

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Learn to set SMART goals, i.e., Specific, Measurable, Attainable, Relevant, and Time-bound.

Setting SMART goals is crucial because it means that your goals are attainable and realistic. Setting unrealistic goals may sound glamorous in the beginning, but you may not be able to achieve them, leading to disappointment later on. That's why setting limits to your goals and choosing the right social platforms become so critical. You can't succeed on all the social channels, so don't spread yourself too thin. Choose the network your audience spends the most time on.

Here are a few examples of social media SMART goals:

• Creating brand awareness
• Improving ROI on marketing campaigns
• Achieving high sales targets
• Increasing footfall to boost in-store sales
• Expanding your fan base

Attach a realistic figure to each such goal and then try to accomplish it using analytics. Social media may help you achieve all such objectives.

6. Find the Most Relevant Social Metrics You Should Target

If you think you will achieve your business goals by creating a social presence and spending your precious resources and time on it, you are on the wrong track. Social analytics can be a bit confusing over here, so to ensure success from social media, you need to choose the most relevant metric and focus on it.

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It's a folly for marketers to focus on vanity metrics such as the number of followers, likes, etc. You should also avoid unethical practices like buying fake followers. So, to increase your brand awareness, the right metric to focus on is "Post Reach."

It will provide you with information about your content's reach across different social channels and demographics.

If you are using social media to achieve your sales targets that involve driving people to perform a specific action, the number of clicks would be the most desired metric to track.

Fake followers or audiences other than those you want to target won't help you achieve anything at all. That's why marketers call it vanity metrics.

7. Understand Your Social Media Audience

The right mantra for succeeding on social media platforms and driving meaningful results from influencer marketing is using the same social platform as your target audience. For example, if your audience loves to spend time on Instagram, you should also choose Instagram as your marketing channel and find Instagram influencers in your niche.

If your target audience is Gen Z, then the best platforms for you would be Instagram and Snapchat rather than Facebook. Even with its 2.27 billion active monthly users, Facebook may not be that effective for you as a channel if your target audience is Gen Z. Facebook is known for a bit of a mature audience, say 25 to 34 years old.

The better you learn about the psychographics and demographics of your audience, the easier it would be for you to choose the right marketing channel.

Tip 1: Instead of worrying about managing different social platforms, find the one that is majorly used by your target audience and focus on it.

Tip 2: If you don't know which social platforms your target audience uses, conduct a survey.

Tip 3:Ā  You can start with your audience's most preferred social platform and then expand it to the other networks they visit. You don't need more than three channels to tap them.

Tip 4: Apart from the top social networks such as Facebook, Instagram, YouTube, Twitter, and Snapchat, you can also tap other popular platforms such as TikTok, WeChat, QQ and Telegram, etc.

Tip 5: You can use the research papers such as the one released by Pew Research to explore data about social networks usage by different demographic groups in the US.

Tip 6: Don't waste your time on the network your audience doesn't use.

Tip 7: You can create multiple accounts on a single platform or multiple YouTube channels to target different interest groups if you have the required resources.

8. Set Your Accounts in a Professional Manner

Your social media accounts represent your brand, so they should follow your branding consistently and professionally. It applies to the colors, logos, and graphics used on your social profile or page.

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You should appropriately fill your profiles and bios. Link your social profiles to the relevant properties such as the related landing pages on your website, etc. Upload high-resolution images that are correctly optimized for banners, background, and profile pictures. Make sure your target audience loves your social media page.

9. Promote Your Social Properties

You need to vigorously promote your social handles. Add buttons for your social media real estate all over your website, especially at the most visible places such as the home page, About Us page, and footer and blog page.

Similarly, you should also include buttons of your social accounts in your emails. You can easily do it in the email settings and add these buttons in the footer below your name and contact details.

Tip 1: Promote your accounts both online and offline. Add them everywhere ā€” store signage, pamphlets, brochures, visiting cards, banners, posters, etc.

Tip 2: Cross-promote it on different channels. For example, you can mention them on your YouTube channel's profile page. Promote your YouTube channel on Instagram and Twitter and vice versa.

10. Engage With Your Audiences

Most of the social networks are meant for engagement and not just for watching and scrolling content. All successful businesses try to engage people as much as possible rather than act as a broadcaster.

A social media strategy that aims to cover every social network can be a big disaster as we all have limited time, energy, and resources. Therefore, focus only on the platforms frequented by your target audience.

To further improve the engagement, you can also try custom hashtags that promote healthy discussions and sharing.

Tip 1: Don't ignore any mention and respond to them everywhere. There are multiple tools that you can use to find your brand mentions.

Tip 2: Ā Provide top-notch customer support and make customers feel valued.

Tip 3:Ā  Encourage customers to talk and participate in discussions. Resolve their queries and aim to achieve customer delight.

11. Build a Community

Another perk of using social platforms is your ability as a business to build a community. You can always put in efforts to make your social media property a go-to place for your audience, so you can engage and nurture leads and, above all, build long-term relationships.

Tip 1: Create interactive posts and include your followers and fans.

Tip 2: Use quizzes and questions to know the opinions of your audience

Tip 3: Don't repeat your ads on social media. Make it enjoyable, so people find value in your content and frequently return to your posts.

Tip 4: Hire people to run your social accounts that match your target audience's social demographics. For example, if your target audience is roofing contractors, the existing homeowners would be your best choice as your social media professionals.

Tip 5: Never underestimate the importance of paid promotion. It allows you to target audiences you can never reach otherwise.

Tip 6: You can use paid advertising to create brand awareness, achieve sales targets, generate leads, and promote posts and videos.

Tip 7: Create interest-based groups such as Facebook groups. It's a great way to build a community without being promotional.

12. Rope in Influencers to Increase Your Reach

Engaging with the right influencers has its advantages. Influencers know the craft of social media marketing, which makes them highly reliable for brand promotion. They have a distinct style their audience is primarily familiar with, so their posts are pretty effective and engaging. People follow their advice because of the reputation they enjoy in their respective fields.

Tip 1: Collaborate with influencers whose followers match your target audience.

Tip 2: Create exciting content for your influencers so they can convince their audience to consider buying from you.

13. Measure Your Results and Adapt

Even the best marketers on the planet can't predict the outcome of their campaigns. Something or the other might go wrong. That's the reason periodically measuring your results is important to tweak your strategy accordingly. You've already set your goals and determined the key metrics to focus on.

You can use an appropriate analytics tool to measure the performance of your campaigns, especially concerning the metrics you've chosen. If you're not getting the desired success, you can change your campaign strategy. Most of the social networks have inbuilt analytics tools, and they offer relevant data about the campaigns. On Facebook, it's known as "Insights." Twitter and YouTube also have their inbuilt tracking software.

If you find that some of the content pieces perform well on the platforms, create more such content. On the flip side, if your content is not performing, try to figure out the reason behind that and switch to a better content strategy. You can also conduct an online survey for that.

Conclusion

Regardless of the goal you set, you can fearlessly dive in and invest in social media marketing as it has a massive impact on brand awareness, followers count, and sales. Your social media strategy is directly related to brand awareness, lead generation, lead nurturing, and conversion. Apart from that, social channels have long been used to provide instant and quality customer support to build a loyal customer base. Constantly track your results and improve your campaigns. Implement the 13-step social media strategy discussed above and be ready to embrace success.