Resources
Reputation management software that helps you win more customers
Manage your reviews across multiple sources from one dashboard and win more customers.
Other Dashclicks built-in Apps:
My Reviews
Compile all of your business reviews in a single dashboard. Track your ratings and publish replies with one software tool.
One platform to run your entire business
Save time, hit your goals faster and create a transformational experience by leveraging the DashClicks ecosystem.
Every Existing Business Review in One App
Access all your customer reviews, from every source, in one dashboard.
Send Review Requests
Collecting new reviews has never been easier. Send customers review requests via email or SMS to share their feedback.
Improve Your Customer Service
Take control of your brand and solve customer issues by managing all your reviews in one place.
Track Your Progress 24/7
Gain insights regarding your ratings and performance on each review platform.
Filter Your Business Reviews
Managing your reviews is made simple with custom filters for ratings, sources, and messages awaiting a reply.
One platform, endless possibilities
All the building blocks you need to run your business from within one beautiful platform.
One platform to run your entire business
You can currently integrate your Facebook reviews and Google My Business reviews. We are rapidly testing new integrations and looking to add more in the near future.
Our system checks for new reviews from all sources approximately every five minutes to help you stay as up-to-date as possible.
You will have a review page available within the Reputation app. This features a message asking users to leave feedback along with links to your review sources (you get to choose which to include). Simply click send request, choose a contact, and deliver an email and/or SMS instantly.
Reputation features a dedicated reporting tab. This highlights your average ratings over time, your top review sources, and your best and worst months overall.
A reply to a review will appear as being from the business account tied to that source. For example, if your brand is known as "ABC Agency" on Facebook, the reply will appear as from ABC Agency along with your Facebook profile picture. This is true for all available sources.
No! After you integrate a source, Reputation will automatically begin pulling your entire history of business reviews from that platform. This includes all existing reviews as well as your replies.
Reputation features built-in filters that allow you to sort reviews by star ratings, likes, dislikes, and review sources. You can also quickly highlight any reviews that are awaiting a reply. Finally, you can use the calendar widget to highlight reviews from specific periods.
Connecting a source requires zero expertise. Select the source you wish to integrate, log in to your account, and watch your reviews populate in real-time.
The user's name and profile picture will appear alongside their review. Facebook is the exception to this due to its unique Privacy Policy rules. You will need to click the handy link that takes you straight to the Facebook review if you wish to inquire about the identity of the individual.
Currently, Facebook is the only source that opts for a system of either recommending (thumbs-up) or not recommending (thumbs-down) a business. Because of this, we feature a separate aggregate and report for those rankings. All other sources that utilize a rating out of 5 stars are aggregated.
