Resources
The all in one communications inbox for live chat & two way SMS/email
All your communications in one dashboard, across all channels, with your entire team.
Other Dashclicks built-in Apps:
All-In-One Inbox
Consolidate all your communication across email, sms and live chat with one centralized inbox to keep everything organized, across your entire team.
One platform to run your entire business
Save time, hit your goals faster and create a transformational experience by leveraging the DashClicks ecosystem.
Customize your live chat bubble
Manage the look and feel for your live chat messenger bubble to match your brand identity.
Custom inboxes with routing rules
Teams can help categorize conversations and give groups of teammates shared ownership over them.
Multi website usage
Add your custom live chat bubble to multiple websites by simply copy/pasting the code into your websites header file.
One platform, endless possibilities
All the building blocks you need to run your business from within one beautiful platform.
One platform to run your entire business
Yes! 2-way SMS messaging is one of the features in the conversations app!
Yes! Within the settings options of the Conversations app, you have the ability to fully customize the look of the live chat bubble.
Yes! You can create multiple teams and assign members to those respective teams within the Conversations app settings.
Yes! You can set your timezone, office hours, and expected reply time in the Conversations app settings.
Yes! All dashboard users' statuses can be changed to "Active" or "Away" in the Conversations app settings.
Yes! Permissions can be customized for each user giving that user the option to access certain conversations, manage other team members' access, and manage the team's' ability to reassign tickets. All this can be done in the Conversations app settings.
Yes! 2-way email messaging is one of the features in the conversations app!
This depends on your level of expertise when it comes to web building and your familiarity with your web building platform. It is relatively simple compared to other site customizations and we also have help documentation available in our help center with instructions on how to implement.
Yes! The live chat system allows for attachment uploads.
Yes? You can set the required information which includes email address (required by default), name, and phone number in the Conversations app settings.
Yes! All dashboard users' live chat seats can be toggled "On" or "Off" in the Conversations app settings.
This depends on your dashboard plan. If your dashboard plan allows 5 users, as an example, you will be able to add those 5 users to have live chat seats. If you need additional users, you'll need to upgrade your software plan.
